iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly - good products. Parcel arrived promptly.”

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Posted 9 years ago

“Excellent company, great service beautiful attention to packaging and personal service”

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Posted 9 years ago

“Quality products and great service.”

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Posted 9 years ago

“My daughter kindly suggested your site as she had seen your lovely products on-line before. The small glass key dish I purchased was beautiful and the folk receiving this gift were thrilled with it, thinking it would have to take pride of place among their other ornaments rather than serve its intended function.”

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Posted 9 years ago

“Had a problem with website ordering which was very quickly resolved, very good customer care and a beautiful piece of jewellery would definitely recommend”

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Posted 9 years ago

“The website is clear and extensive, although having been into the shop just before Christmas was helpful, I hadn't actually wanted to buy on impulse. So having mulled my decision over, purchased a large print and some lovely glass coasters through the website and then collected from the local shop. I even got a very cheerful polite phone all to double check the to frame or not to frame option had been selected as intended. All highly satisfactory, quick and efficient and a relief to finally find something for my husband!”

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Posted 9 years ago

“Delighted with the jewellery I bought on line - and my wife was too! Gift wrapping was beautifully done and service was prompt, personal, polite and efficient. Thank you.”

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Posted 9 years ago

“Very pleased with product, stunning item. Well packaged, but not overly packaged. Lovely traditional feel to the packaging. Taken aback by the thoughtful handwritten note in with the item-nice touch. Will shop here again.”

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Posted 9 years ago

“Lovely products and unbelievably fast delivery. Very pleased :)”

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Posted 9 years ago

“Some very tempting things availble, and shipped promptly. Excellent service”

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Posted 9 years ago

“Iapetus is manned by a team of considerate and helpful individuals who put your needs first. The items sold are top quality crafts and arts, individual, beautiful, sometimes quirky. They have prices which reflect the quality and individuality. Delivery is speedy and invariably beautiful: care is expended to ensure that receipt of your purchases is as exciting as shopping.”

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Posted 9 years ago

“I buy all of my special presents from Iapetus. They should have a star for "Excellent" as "Very Good" isn't enough. The quality of the items is amazing, the customer service is excellent and the packaging is excellent. A great business to deal with and I wished I lived closer so I could visit the shop.”

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Posted 9 years ago

“What always impresses me is the personal touch that you give to all your online customers. Everything I have bought over the last two years has come with a hand written thank you. This is indeed rare these days and has the lasting effect of making you as a customer feel valued. The catalogue you offer is extensive, creative and imaginative. There's always something that appeals and has the feel of being hand crafted, home-made and somehow wholesome!”

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Posted 9 years ago

“Beautiful products, prompt delivery of well wrapped items and responsive post sales support when needed.”

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Posted 9 years ago

“Quick ,efficient and beautifully packed .”

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Posted 9 years ago

“Excellent service. Lovely products.”

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Posted 9 years ago

“Bought from Christmas present & the person loved them. Recommended to friends & would use again to purchase items. Top seller & excellent products ?”

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Posted 9 years ago

“Order arrived in good time and extra care had been taken to ensure that items were transported safely and arrived in good condition.”

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Posted 9 years ago

“Iapetus rocks!! I don't usually do reviews but I have to make an exception here. I have shopped with Iapetus for years and their very personal service is second to none.”

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Posted 9 years ago

“This is always a lovely place to buy gifts from. I have used it for a number of years and it has been consistently good with a high standard of service. Visiting it is fun too!”

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Posted 9 years ago

iapetus is rated 4.9 based on 2,727 reviews