iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always lovely to deal with and their products are delightful”

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Posted 9 years ago

“Always lovely to deal with and their products are delightful”

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Posted 9 years ago

“I only got to know about your company lately through a friend and I am very impressed with your customer service! I love your goods, all a bit different and lovely! Just got a little parcel and again , nicely presented! I love shopping with you and will recommend to other friends and family. thanks Renate Dart”

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Posted 9 years ago

“The clock I ordered is lovely and the service was first class. I love your website and am in the process of ordering some more of your unusual gift items. Would recommend you to anyone (and I will).”

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Posted 9 years ago

“I love you products, quick and friendly transactions . 10/10.”

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Posted 9 years ago

“The gifts that I purchased were beautiful, they were delivered very quickly and very safely packaged. I will certainly be buying goods again.”

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Posted 9 years ago

“Beautifully made glass coaster and pretty packaging. A perfect gift.”

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Posted 9 years ago

“Very interesting stock. Excellent on-line service”

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Posted 9 years ago

“Beautifully wrapped thank you. It does make me wonder though if you could reduce your packaging costs - some customers won't need the gift packaging ;)”

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Posted 9 years ago

“I received a quick phone call from Iapetus an hour or so after I placed my order to check if a slight variation to the colour of one of my gifts was acceptable and was then thrilled to receive their parcel the following day. It was such a pleasure to receive the gifts wrapped in tissue paper or gift boxes and all safety stored in a 'brown paper package tied up with string'. The gifts are all of super quality and very individual. Highly recommended!”

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Posted 9 years ago

“Delighted with cufflinks I ordered. Came nicely packaged with information about the artist inside each package.. A lovely note was included from the gallery letting me know which items were in each package (in case I didn't want to take them out of the boxes before giving them to the recipient) . Would definitely order from Iapetus again .... very impressed!”

Helpful Report

Posted 9 years ago

“My ring unfortunately arrived a day late on the Next day delivery, but after a quick phone call got to speak to a very helpful and friendly lady who refunded the postage and smoothed things over. Also the postage was late due to Royal Mail rather than Iapetus. The ring arrived beautifully packaged, and was as stunning in real life as the pictures depicted. It was a hit with my girlfriend and she was very happy with it. Many thanks. Dan. x”

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Posted 9 years ago

“Excellent service. Quick, efficient and very friendly service. The items purchased were exactly like the photos and descriptions - and maybe even better. The print was an engagement present for my son and his fiance and was that something unusual I had been searching for, as soon as I saw I knew it was just what I had been looking for. The handwritten note was a lovely personal touch. Thank you.”

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Posted 9 years ago

“Fast delivery. Hand written thank you note sent along with purchased item was a lovely touch.”

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Posted 9 years ago

“Very quick delivery with a hand written note in the box, a nice touch, felt like I was actually helping a small business, not a huge conglomerate. The ladle I ordered is just what I was hoping for.”

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Posted 9 years ago

“Liked the website, an easy ordering process, cushions are great quality and arrived very quickly. What more can you ask!”

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Posted 9 years ago

“Very quick delivery. Recipient v v pleased with gift & your presentation of gift. Thank you.”

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Posted 9 years ago

“Always outstanding customer service with a uniquely personal touch. My 'go to' gift shop.”

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Posted 9 years ago

“Beautiful earrings and fast delivery!”

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Posted 9 years ago

“Very prompt and helpful service and goods delivered extremely quickly.”

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Posted 9 years ago

iapetus is rated 4.9 based on 2,727 reviews