Incredible Rugs and Decor Reviews

4.7 Rating 3,914 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,914 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Couldn't be happier
Helpful Report
Posted 7 years ago
loved the colors of the rug...but was disappointed at the thickness..very thin having a hard time making it lay flat ...
Helpful Report
Posted 7 years ago
Hi Jean, The Roosevelt Wheeler rug (or any thin rug) would benefit from our LuxeHold rug pad, which is rubber on the bottom and felt on top. It does a great job of holding the rug flat and also provides a bit of extra cushion adding life and comfort to the rug. Thanks again!
Posted 7 years ago
Couldn't be happier
Helpful Report
Posted 7 years ago
Selection is very good. If a rug were available in several different colors, I wish there were color buttons to click on the screen with the rug instead of just happening upon the different colors randomly. Don't have my rug yet but expect it soon.
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Posted 7 years ago
Easy, trouble-free transaction.
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Posted 7 years ago
Check out process was easy.
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Posted 7 years ago
I ordered three rugs from Incredible Rugs and Decor and was very pleased with what I received. The rugs matched the images (unlike so many other sites) and the quality of the rugs was as described. The rugs came rolled and sealed in thick plastic tarp in about a week, faster even than I thought! Overall, the prices here are fairly average, but they frequently off discounts and sales, plus the rewards program gives you extra % off for signing up! This was my first shopping experience with them and they made decorating my new apartment a stress-free experience.
Helpful Report
Posted 7 years ago
I've purchased 2 different rugs from Incredible Rugs and Decor and love them both. They are soft and comfy underfoot and completely gorgeous. Rugs are often a huge investment, but here we find endless options, quality, and sizes at a fraction of the cost. I will probably order all of our rugs from this site going forward. Very impressed.
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Posted 7 years ago
I have not received the samples I ordered so cannot really rate your site as I am unsure about the quality of your product. Your website was easy to use.
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Posted 7 years ago
Purchasing a rug with this company was smooth and efficient . I highly recommend them to anyone .
Helpful Report
Posted 7 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,914 reviews