Incredible Rugs and Decor Reviews

4.7 Rating 3,903 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,903 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Anonymous  // 01/01/2019
I am a little late with my review. Ordered several months ago. However I absolutely love my rug. I searched for several days on prices and hands down the best price at incredible rugs and decor.
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Posted 5 years ago
Your customer service was really good. They answered me right away. They where understanding and polite
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Posted 5 years ago
Have items that you don't find everywhere. Which is a plus when you are looking for something different.
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Posted 5 years ago
Excellent articulate customer service with accurate information and good attitude
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Posted 5 years ago
Fast, free Shipping! Rug was well wrapped for shipment.
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Posted 5 years ago
The rug we ordered is beautiful! It is perfect for our grandson’s new room.
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Posted 5 years ago
Excellent carpet quality and easy access to customer service by telephone.
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Posted 6 years ago
Incredible customer service. 4 stars given because the website itself was wonky and would not return to where I left off shopping. I would have given up on the site had it not been for the excellent customer service I received. I'll be back.
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Posted 6 years ago
Nice products, good prices and discounts. "Steve" responded quickly to inquiries, and took care of any issues I had (shipping was postponed due to warehouse back-up).
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Posted 6 years ago
Great rug, great price. Shipped and delivered quickly
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Posted 6 years ago
Thank you for your immediate messaging and prompt delivery expectations. I have not received my merchandise therefore cannot respond completely as of yet..............for now the experience has been very good.................thank you
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Posted 6 years ago
I ordered 3 accent rugs - 2 were exceptional while 1 was lesser quality
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Posted 6 years ago
Good price with additional savings with discount code.
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Posted 6 years ago
Finally sending rug
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Posted 6 years ago
my rug was in good condition
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Posted 6 years ago
communication
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Posted 6 years ago
Massive inventory so lots of rugs to view.
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Posted 6 years ago
Response to initial order was almost immediate. The shipping and receipt of the rug I ordered was quick. The only negatives were FedEx required a signature to deliver and my rug has a ripple from the way it was rolled on the core. I've placed heavy objects on the ripple with hopes it will flatten out.
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Posted 6 years ago
The order, shipping process and email communication was a very good +, but disappointed the rug did not arrive looking like the picture line. Feeling disappointed knowing I have to pay for return shipping.
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Posted 6 years ago
My order came quickly. I love the look of the rug and the colors are perfect in my room. My only concern is the durability. It is a woven type rug and it snags easily.
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Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,903 reviews