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Incredible Rugs and Decor Reviews

4.7 Rating 4,014 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Manuela M
Verified Buyer
“Excellent cyst service. The team promptly replies to my questions and goes the extra mile to make sure that I am satisfied. I have ordered 4 carpets from there so far and will continue to order more carpets from. Incredible Rugs as they have the best prices, regular coupons and a reward system. I couldn’t ask for more!”
Helpful Report
Posted 2 years ago
Denise O
Verified Buyer
“Everyone I talked to was helpful, polite, and informative. They kept in contact by email, and my orders were shipped promptly. When I had to return an item, your staff helped make it easy. I will always recommend this company to anyone, and I love my rug!”
Helpful Report
Posted 2 years ago
Angela H
Verified Buyer
“Such a great transaction! Wonderful price, excellent service.”
Helpful Report
Posted 2 years ago
Kelly C
Verified Buyer
“Vert easy to navigate the website. Using the filter streamlined the process of selecting a rug.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“I am very pleased with the Karastan rug that I ordered from Incredible Rugs and Decor. I ordered on line and I found the web site to be easy to use. The description and photos of the rug were accurate. I also spoke with customer service. They were courteous and helpful. I was kept informed about the status of my order. I received the rug within a week of ordering it. I highly recommend Incredible Rugs and Decor.”
Helpful Report
Posted 2 years ago
William M
Verified Buyer
“They are very efficient, prompt and professional. They have the best prices. I highly recommend Incredible Rugs and Decor!”
Helpful Report
Posted 2 years ago
Mark M
Verified Buyer
“We are about to move into a new home. We spent looking at your offering and saw many samples. We have ordered two samples that we hope to receive soon. We will take a look when they arrive.”
Helpful Report
Posted 2 years ago
Roxana H
Verified Buyer
“Great stock and prices”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“So far, so good. However, I do not have my rug yet.”
Helpful Report
Posted 2 years ago
Georgia P
Verified Buyer
“Wonderful to do business with. Will definitely shop with them again!”
Helpful Report
Posted 2 years ago
Judith S
Verified Buyer
“Found just what I wanted at a fair price and free shipping!”
Helpful Report
Posted 2 years ago
Alton B
Verified Buyer
“It was a wonderful experience dealing with your company! Thank you, and I am looking forward to receiving the rugs that we ordered. Alton W. Baker MD”
Helpful Report
Posted 2 years ago
Camilla W
Verified Buyer
“Many rugs to choose from, good prices, fast delivery, excellent quality— We’re very happy!”
Helpful Report
Posted 2 years ago
Dan F
Verified Buyer
“Price was excellent and Rusty was very helpful with my order.”
Helpful Report
Posted 2 years ago
Samina S
Verified Buyer
“Excellent rug, color was exactly as pictured.”
Helpful Report
Posted 2 years ago
Sandi M
Verified Buyer
“These rugs are beautiful. I purchased 3 fir my living room/dining room. They arrived on time and were well packaged. Verall, it was a good experience.”
Helpful Report
Posted 2 years ago
Mary P
Verified Buyer
“Easy to order, best price I could find for the rug I wanted and delivery was very fast! I will try this site again when looking for rugs.”
Helpful Report
Posted 2 years ago
Linda I
Verified Buyer
“I tried for two days to get a payment to go through and it wouldn’t. I tried to call -no answers. So I went to another site and purchased.”
Helpful Report
Posted 2 years ago
Frances P
Verified Buyer
“Delivery information is sparse”
Helpful Report
Posted 2 years ago
Richard V
Verified Buyer
“Awesome experience shopping, locating and purchasing a rug. Have purchased multiple rugs over time and the experience is always great!”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,014 reviews
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