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Incredible Rugs and Decor Reviews

4.7 Rating 4,026 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,026 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Verified Reviewer
“An easy and enjoyable way to shop for rugs. I found one I loved in a store that would have to be ordered (appx4-5 weeks). Found it here, much cheaper, with free shipping and a 2-5 day shipping time.”
Helpful Report
Posted 3 years ago
Gwyneth T
Unverified Reviewer
“Very happy with the whole experience. Easy to order. Customer service was great, and I love the rug. Looks even better than the picture. Colors are great, and it added a lot of warmth to our room.”
Helpful Report
Posted 3 years ago
Amanda M
Verified Buyer
“5 stars”
Helpful Report
Posted 3 years ago
Julie M
Verified Buyer
“I’ve purchased 3 area rugs over the past year and each are high quality and beautiful! If I need other area rugs, I’d shop here again!”
Helpful Report
Posted 3 years ago
Edwin B
Verified Buyer
“Easy to navigate site with great selection of rugs. Found just the size we needed to match a prior purchase in stock. Quick delivery and good communication with the company.”
Helpful Report
Posted 3 years ago
Nancy C
Verified Buyer
“The website is well organized and provides good information to support finding items that met our needs/wants. Ordering was simple and post purchase communication regarding shipping was helpful.”
Helpful Report
Posted 3 years ago
Elizabeth B
Verified Buyer
“Great customer service and fast delivery!”
Helpful Report
Posted 3 years ago
Mark H
Verified Buyer
“***** Communications excellent. Prompt delivery. Product quality and appearance as presented. A+”
Helpful Report
Posted 3 years ago
Mira A
Verified Buyer
“Incredible Rugs and Decor had excellent customer service, and we absolutely LOVE the rug we got. Thank you!”
Helpful Report
Posted 3 years ago
Judy H
Verified Buyer
“Great quality rug! Easy to order and it arrived really fast!”
Helpful Report
Posted 3 years ago
Jim I
Verified Reviewer
“Absolutely outstanding. We ordered a custom size and it arrived only four months later (six months was what we were told to expect). Incredible quality, perfectly manufactured. Just a beautiful area rug. We could not be more pleased with our purchase. Jim in California”
Helpful Report
Posted 3 years ago
Lugene Z
Verified Buyer
“The shopping experience was perfect and my order quickly arrived. Sadly I will now experience the return end of the experience. Hope that goes as smoothly.”
Helpful Report
Posted 3 years ago
Ann M
Verified Buyer
“Great service and communication.”
Helpful Report
Posted 3 years ago
Sandy S
Verified Buyer
“Recommended by my decorator as easy to work with, good prices, and colors true to pics. I wholeheartedly agree.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Responsive, run by real people. Fast delivery. Colors accurate!”
Helpful Report
Posted 3 years ago
Linda J
Verified Buyer
“love my rug!”
Helpful Report
Posted 3 years ago
Steve B
Verified Buyer
“We have had incredible service during the supply chain issues. we ordered 4 rugs and our service rep has been fantastic at keeping us informed and doing everything possible to expedite our orders.”
Helpful Report
Posted 3 years ago
Betty B
Verified Buyer
“Incredible experience! Will use again.”
Helpful Report
Posted 3 years ago
Aimee M
Verified Buyer
“Easy to find exact rug I was looking for and shipping was super fast.”
Helpful Report
Posted 3 years ago
Kim K
Verified Buyer
“It was very easy shopping and they kept me informed of the status of my order.”
Helpful Report
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,026 reviews
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