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Incredible Rugs and Decor Reviews

4.7 Rating 4,035 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Lugene Z
Verified Buyer
“The shopping experience was perfect and my order quickly arrived. Sadly I will now experience the return end of the experience. Hope that goes as smoothly.”
Helpful Report
Posted 3 years ago
Ann M
Verified Buyer
“Great service and communication.”
Helpful Report
Posted 3 years ago
Sandy S
Verified Buyer
“Recommended by my decorator as easy to work with, good prices, and colors true to pics. I wholeheartedly agree.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Responsive, run by real people. Fast delivery. Colors accurate!”
Helpful Report
Posted 3 years ago
Linda J
Verified Buyer
“love my rug!”
Helpful Report
Posted 3 years ago
Steve B
Verified Buyer
“We have had incredible service during the supply chain issues. we ordered 4 rugs and our service rep has been fantastic at keeping us informed and doing everything possible to expedite our orders.”
Helpful Report
Posted 3 years ago
Betty B
Verified Buyer
“Incredible experience! Will use again.”
Helpful Report
Posted 3 years ago
Aimee M
Verified Buyer
“Easy to find exact rug I was looking for and shipping was super fast.”
Helpful Report
Posted 3 years ago
Kim K
Verified Buyer
“It was very easy shopping and they kept me informed of the status of my order.”
Helpful Report
Posted 3 years ago
Mary T
Verified Buyer
“I spent a lot of time choosing a rug for my living room and hallway. It was amazing to be able to upload a picture of my space and be able to see various rugs with my furniture. Hopefully it will look as good in reality as it looked on the app.”
Helpful Report
Posted 3 years ago
Mrs & M
Unverified Reviewer
“This rug is absolutely beautiful…it looks a little different then the pic however it looks even better in person!!! Both me and my husband love this rug. It came in just a couple of days and packaged very well!!!”
Helpful Report
Posted 3 years ago
Steve R
Verified Buyer
“Nice rug with very quick delivery!”
Helpful Report
Posted 3 years ago
Sara K
Verified Buyer
“Great experience and quick shipping.”
Helpful Report
Posted 3 years ago
Jill R
Verified Buyer
“They were so incredibly nice and thoughtful they let me know that the rug I ordered was the last one in stock so they put a rush on it to ensure that I was able to get it and I saw that it was charged to my card yesterday and it arrived today in perfect condition. They truly went above and beyond. I’m very happy with this company!”
Helpful Report
Posted 3 years ago
Jeffrey E
Verified Buyer
“Outstanding website. Prompt and courteous service”
Helpful Report
Posted 3 years ago
Amy E
Verified Buyer
“Nice website, great pictures and descriptions of products.”
Helpful Report
Posted 3 years ago
Greg B
Verified Buyer
“Noah your customer service representative was great”
Helpful Report
Posted 3 years ago
Robert M
Verified Buyer
“Great service good prices”
Helpful Report
Posted 3 years ago
Rosie G
Verified Buyer
“Although I have not yet received the rug I have had great communication with the company and my house is full of their products!”
Helpful Report
Posted 3 years ago
Silvia S
Verified Buyer
“Wonderful. Noah was informative and patient with my 3 or 4 calls with questions and changes. Once I had decided, he was helpful and efficient. Not only will I make more purchases with Incredible Rugs in the future, I will again trust Noah’s input and expertise.”
Helpful Report
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,035 reviews
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