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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

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Mary M
Verified Buyer
“Ordering was easy and the rug was delivered in only a few days. The rug is very nice, colors are as pictured. I was kept informed through every step of the process. I am very satisfied with the service and the product.”
Helpful Report
Posted 4 years ago
Linda C
Unverified Reviewer
“Love my rug! The company is wonderful! They emailed several times and I knew when it was arriving. Love the colors and matches all my living room decor!”
Helpful Report
Posted 4 years ago
Margaret H
Unverified Reviewer
“Love these area rugs. True to the photos, very soft.”
Incredible Rugs and Decor 5 star review on 9th April 2021
Helpful Report
Posted 4 years ago
Thom S
Verified Buyer
“Easy to use, plenty of search criteria.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Thank you very much!”
Helpful Report
Posted 4 years ago
Diane R
Verified Buyer
“Great communication and timely shipping.”
Helpful Report
Posted 4 years ago
Evelyn
Verified Reviewer
“Disappointed. The rug doesn't stay in place. Slides around the same as with all the other pads I've tried.”
Incredible Rugs and Decor 2 star review on 8th April 2021
Helpful Report
Posted 4 years ago
Robin M
Verified Buyer
“Excellent customer service. Great selection and coordinating accessories to go with rugs.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“It was easy to find & order the perfect Rugs for our hone! We will order again in the future.”
Helpful Report
Posted 4 years ago
Mimi C
Verified Buyer
“Super easy to order, fast and professional follow up!”
Helpful Report
Posted 4 years ago
Jane T
Verified Buyer
“Loved the beauty and quality and of the rug, along with the price point! The employees were courteous and prompt in answering my questions regarding rug sizing and delivery. Very pleased and impressed. Will definitely order from Incredible Rugs and Decor again!”
Helpful Report
Posted 4 years ago
Merle K
Verified Buyer
“This is my third order from incredible rugs wmd decor- they never disappoint”
Helpful Report
Posted 4 years ago
Kendra S
Verified Buyer
“The best prices and easiest website to purchase rugs.”
Helpful Report
Posted 4 years ago
Charisse M
Unverified Reviewer
“Great customer service! I really enjoyed dealing with Incredible Rugs and Decor. They were easy to deal with, communicated well, my rugs were as expected and the shipping was fast. Would definitely recommend them”
Helpful Report
Posted 4 years ago
Regina K
Verified Buyer
“Love my rug-was disappointed with the delivery. I’m a 70 year old widow living on the second floor. Had no notice of the delivery. Received an e mail at 5:06 P M tonight that it was going to be delivered today. Meanwhile, it came at 9:30 a m this morning. Had no notice to make arrangements to get it into my home. Nearly went into cardiac arrest to get it in the front door. Would have appreciated more notice”
Helpful Report
Posted 4 years ago
Mark J
Verified Buyer
“So far so good!”
Helpful Report
Posted 4 years ago
HollyP
Verified Reviewer
“I love their rugs. Customer service is outstanding and have helped with our shipping issues that resulted in reshipment of another beautiful rug which the first was received damaged by the manufacturer, NOT Incredible Rugs!! Matt has helped out tremendously!!”
Helpful Report
Posted 4 years ago
Maggie T
Verified Buyer
“Great!”
Helpful Report
Posted 4 years ago
Karen G
Verified Buyer
“Lots of choices in colors and sizes and great prices!”
Helpful Report
Posted 4 years ago
Cathy Z
Unverified Reviewer
“Very happy with rug, looks beautiful in our dining room. Good service throughout purchasing process. Would use Incredible Rugs again.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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