Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,015 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,015 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 10th August 2021

PKR

Incredible Rugs and Decor 1 star review on 17th May 2021

Francine M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price on the rug we ordered. Shipped quickly from the manufacturer. No issues. Would buy from them again when we need a rug.”

Helpful Report

Posted 3 years ago

“It is a good site and one I shared.”

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Posted 3 years ago

“Finding the right rug was easy, however the financing offer said 0% interest for first 6 months but when I tried to finance it through PayPal it showed interest charges starting immediately. It was also confusing (trying to access Affirm) so I eventually gave up.”

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Posted 3 years ago

“I haven't unwrapped the rug yet, which was delivered to my front door (though ringing the doorbell was too much for the delivery person; I left the carport door up so he wouldn't have to throw the carpet over the fence, as FedEx usually does). The ordering process was easy. I would have appreciated knowing when the rug was originally shipped, so I could have moved the furniture that needed to be moved before it arrived. Picky, I know. Delivery was quite a lot faster than expected.”

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Posted 3 years ago

“Our rug is beautiful, and I’ve just ordered another one for the kitchen. Thank you so much.”

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Posted 3 years ago

“Fast and easy”

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Posted 3 years ago

“I would like to know when the rug will arrive. Thanks!”

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Posted 3 years ago

“Great experience! This was my first time purchasing from Incredible Rugs. The reviews were amazing and they are all correct. The was a great experience. Best price! They exceeded my expectations and I will be purchasing again from Steve. Highly recommend !!”

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Posted 3 years ago

“I love your rugs. I have been buying from your company for several years.”

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Posted 3 years ago

“Best price around! Very responsive with quick shipping. Would definitely do business with again.”

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Posted 3 years ago

“I had a question and called customer service. There was a very helpful person who answered the phone and my questions. I also like that you have the option of getting a sample so you can preview a rug. Looking forward to to doing business with this company again.”

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Posted 3 years ago

“Excellent product and customer service! The rug was even better than the image on line. Colors vibrant and well placed. Customer service responded in a very professional and timely manner.”

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Posted 3 years ago

“A great selection of products at competitive prices with excellent customer service!”

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Posted 3 years ago

“Good customer service.”

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Posted 3 years ago

“Site is easy to use from use of filters to purchase. Multiple photos of rugs with accurate color descriptions”

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Posted 3 years ago

“Oh my, the vast selection made it difficult to choose just one carpet! Amazing quality & price. N Recently replaced a carpeted bedroom with hardwoods. This exquisite piece of wool art will warm, insulate, and set a rich, quiet tone. Merry Christmas to me!”

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Posted 3 years ago

“So pleased with rug we bought for living room we have ordered a smaller one for our entryway. The colors are vibrant and rich. It is soft under foot. My dog loves it! Customer service was excellent. Order arrived quickly and in excellent condition. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Received both my new rug and pad in a matter of a couple weeks. Just replaced the old with the new and I LOVE it -- the colors, the feel, the quality. I'm happy with my first experience with Incredible Rugs and Decor -- I give them a five star rating!”

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Posted 3 years ago

“5 stars.... Wrapped well and arrived in just a couple of days after the order was placed. No hesitation to order from them again”

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Posted 3 years ago

“Don't use this company unless you know the exact model you need and have already seen the rug. They charged me $170 to return a 8x8 rug that looked nothing like the picture online.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,015 reviews