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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Richard D
Verified Buyer
“So far so good. Delivery tomorrow”
Helpful Report
Posted 3 years ago
Marilyn B
Verified Buyer
“The colors look better in person . It looks great. Like it was made for my house.”
Helpful Report
Posted 3 years ago
Suzanne M
Verified Buyer
“I always order my rugs from them. Excellent customer service. Beautiful quality rugs.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“View in room was very helpful”
Helpful Report
Posted 3 years ago
Anita
Unverified Reviewer
“Fifth time I had ordered rugs and love them all. Will be ordering 1 more.”
Helpful Report
Posted 3 years ago
Jennifer R
Verified Buyer
“Quick delivery, great communication and samples look like pictures”
Helpful Report
Posted 3 years ago
Gretchen C
Verified Buyer
“Great name for the company because their service was incredible! We made a slight mistake in our online order and they fixed it for us immediately. Very responsive. Will definitely buy from again.”
Helpful Report
Posted 3 years ago
Jodette E
Verified Buyer
“Exceptional rug quality , great prices and unparalleled customer service ! Was informed every step of the way of the delivery. Nice to see in this day and age service beyond compare. Will be buying more rugs from them.”
Helpful Report
Posted 3 years ago
David W
Verified Buyer
“excellent service and very fast.”
Helpful Report
Posted 3 years ago
Diane E
Verified Buyer
“Shopping was 👍”
Helpful Report
Posted 3 years ago
Constance P
Verified Buyer
“Very nice transaction!”
Helpful Report
Posted 3 years ago
Coby S
Verified Buyer
“It was very good, but we have not received our rugs yet. So I cannot say for sure.”
Helpful Report
Posted 3 years ago
Fran D
Verified Buyer
“Staff were helpful in finding the best rug for me.”
Helpful Report
Posted 3 years ago
Toby H
Verified Reviewer
“I have ran out of rooms & hallways for rugs and runners. I bought another gorgeous rug to gift a friend's Mom. She will be thrilled. I gave her son a new Karastan rug & she was jealous. SPREAD THE JOY. Quality service, products and just very responsive. A TOTAL WIN.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“I compared all prices and yours was the cheapest.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I ordered this very same rug earlier this year for beside the bed. I liked it so much that i wanted another for the other side of the bed They are very soft and feel nice on cold wood floors. The design is subtle and not too brash for the bedroom.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Really great photos, easy to shop, we had shipping issues and customer service has been super helpful in tracking down the issues and resolving the problems.”
Helpful Report
Posted 3 years ago
Geri G
Unverified Reviewer
“After looking unsuccessfully at local stores for an area rug for our sunroom a friend suggested we shop online at Incrediblerugsandecor.com. They had a such a great selection that it wasn't easy to narrow down our choices but we finally did. The rug we chose is of very good quality and fits beautifully in our room. The process, from ordering to delivery, was fast and easy.”
Helpful Report
Posted 3 years ago
Laurie M
Verified Buyer
“Prompt delivery of my order and timely communications about shipment, tracking etc. I highly recommend purchasing a rug from incredible rugs.”
Helpful Report
Posted 3 years ago
Kathy S
Verified Reviewer
“The rugs are exactly what I wanted in quality, color, size, & design. I’ve searched for the perfect rug for my bedroom & found it at Incredible Rugs & Decor. Their selection was outstanding & exciting to shop. When I contacted Customer Service I was greeted with a kind, patient gentleman who dealt with all my questions efficiently. Thank you! I’ll be back!”
Helpful Report
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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