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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Leslie N
Verified Buyer
“5 stars so far. Easy to order and they have kept in touch. Next step is to hear when my rug goes out for delivery.”
Helpful Report
Posted 3 years ago
KELLY C
Verified Buyer
“I spoke with a gentleman named Rusty. He was very patient ,understanding and helped me figure out exactly which rug was the one needed for a client. I will now only use Incredible Rugs in the future for all my client needs. Thank you so much Rusty. Kelly Caleca”
Helpful Report
Posted 3 years ago
Rose O
Verified Buyer
“My Order process was flawless. Saw the rug I was looking for online Dialed your 1-888 number and was connected to Mr Rusty. He was very knowledgeable, courteous, and took care of my order in such an excellent and timely manner. Not only was I getting free shipping but I got an additional discount which saved me a great deal. Great quality merchandise, at a great price, by a great sales representative and I will keep your number and should I ever need anything else or know acquaintances who have needs I will certainly recommend your company. Thank you again, God bless you and it was my pleasure. Thank you again. No buyers remorse, just buyers rejoice. rose ostafin”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Great product selection and far above average communication and web site presentation.”
Helpful Report
Posted 3 years ago
Greg W
Verified Buyer
“A wonderful assortment of rugs to suit anyone’s taste in colors and styles. Prompt response to my order. Will look into other rugs for other areas of my home. Website is easy to use.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Fantastic service and competitive price! I would definitely purchase from incredible Rugs again.”
Helpful Report
Posted 3 years ago
Christine K
Verified Buyer
“There are an incredible number of rugs to choose from & I found the best one on this site! I an very happy with my new area rug - the description size & color was spot on. Delivery process was wonderful. I could choose the day & time which was best for me. The driver called 1 hour prior as we agreed. I have no complaints & would use Incredible Rugs again & again”
Helpful Report
Posted 3 years ago
Lisa C
Verified Buyer
“5 Stars!!”
Helpful Report
Posted 3 years ago
Yousri O
Unverified Reviewer
“Love the experience, great selection and customer service in helping to pick the right rug pad for the rug we bought.”
Helpful Report
Posted 3 years ago
Elise C
Verified Buyer
“The site is easy to navigate. The filters work very well. The selection is great and the ordering process was simple to follow.”
Helpful Report
Posted 3 years ago
Yousri O
Verified Reviewer
“Awesome company with great selection and fast delivery”
Helpful Report
Posted 3 years ago
Suellen P
Verified Buyer
“Very prompt delivery. Rug was packaged nicely. Rug is very pretty and works beautifully in our den.”
Helpful Report
Posted 3 years ago
Victoria K
Verified Buyer
“I bought an Oriental Rug from a Furniture Store. I went on your business page and found a runner that will look lovely in the same room. Very happy with the 7x10 rug we have and anxious to see how the runner works.”
Helpful Report
Posted 3 years ago
Christine B
Verified Buyer
“This company has the best customer service. We already purchased a large area rug which is beautiful. I’m excited to see the runner.”
Helpful Report
Posted 3 years ago
Carolyn M
Verified Buyer
“Excellent website, delivery, and service!”
Helpful Report
Posted 3 years ago
Keith D
Unverified Reviewer
“Excellent product, great service! The colors compare well with the photos and with the small sample swatch that we ordered.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“No. Been waiting over a week for return info to be emailed. Called twice!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I am very happy with my carpet. Service was great too.”
Incredible Rugs and Decor 5 star review on 27th January 2022
Helpful Report
Posted 3 years ago
Haley B
Verified Buyer
“Deliver was so quick, great experience”
Helpful Report
Posted 3 years ago
Judy L
Verified Buyer
“I thought it was wonderful…but there color choice screen needed to be applied to all Brands whjich would have eliminated alot of hassle. Being able to look at the carpet inyour space was THE BEST.”
Helpful Report
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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