Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

“Thanks for your fast support to insure my car”

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(Car Insurance) - Posted 5 years ago

Thanks Sayed!

Posted 5 years ago

“very good and appreciated.”

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(Car Insurance) - Posted 5 years ago

Thanks Mudassar!

Posted 5 years ago

“Didnt got any response for my query”

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(Car Insurance) - Posted 5 years ago

Dear Tapan, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We really appreciate that you have given us a chance to prove our core belief in providing exceptional service to our customers and would like to thank for purchasing from InsuranceMarket.ae! Upon further investigation, we found that your motor insurance inquiry for Mazda 6 2014 model was initially assigned to one of our advisors, Mr. Rakshath on 20thJanuary 2020. We have identified that the advisor did contact you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We are truly apologetic for the delayed response and rest assured we have given stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you once again for giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“I like prices”

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(Car Insurance) - Posted 5 years ago

Thanks Shailesh!

Posted 5 years ago

“Very cooperative staff and always quick to respond.”

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(Car Insurance) - Posted 5 years ago

Thanks Muhammad!

Posted 5 years ago

“The process was easy & quick. Abdul was very knowledgeable and polite. I'll be back again in April to reinsure my wife's car.”

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(Car Insurance) - Posted 5 years ago

Thanks Hugh!

Posted 5 years ago

“Agents are polite but I'm still waiting for my policy copy, I received it fast then it could've been very good”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“The team was not responsive. I was not given the required information and I had to go ahead with another company”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Just wow, such a nice experience”

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(Car Insurance) - Posted 5 years ago

Thanks Hamraz!

Posted 5 years ago

“The transaction was smooth. But a detail of the quotation which was not clarified enough by the salesperson that annoyed me to call again after i paid the policy to get it done. This detail was Oman Insurance that i had to collect what’s called “Orange card” after i insisted to have it, so it got signed (after I requested it) and i was told to collect it myself. I believe you need to improve in here. Rest of the experience was good enough.”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Gives good price comparison to choose.”

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(Car Insurance) - Posted 5 years ago

Thanks Moncy!

Posted 5 years ago

“Very competitive and good rates also very fast service”

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(Car Insurance) - Posted 5 years ago

Thanks Mohammed!

Posted 5 years ago

“Best customer service in the UAE!”

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(Car Insurance) - Posted 5 years ago

Thanks Kerwin!

Posted 5 years ago

“Very helpful and nice people”

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(Car Insurance) - Posted 5 years ago

Thanks Vicente!

Posted 5 years ago

“Good Service”

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(Car Insurance) - Posted 5 years ago

Thanks Sony!

Posted 5 years ago

“Poor pricing & response time”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Quick response and action”

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(Car Insurance) - Posted 5 years ago

Thanks Eslam!

Posted 5 years ago

“I have been a regular customer of INSURANCEMARKET.AE till date. I used to Insure both my cars every year through your esteemed organisation. The agent i had done business with were Mr. Suhail Ahmad and Yashas Shodhan. They were extremely polite and delivered any information readily which was requested to them. Until this year I came across Mr. Anthony D Alfonso who didnt look so much interested to crack a deal. He had "take it or leave it" attitude, which is not so good for the customer to bend everytime. I would request you to please advise him to change his attitude as it may lose more customers as it did with me. For me, the difference with the direct showroom insurance was AED 9 more expensive and considering the services I would get from Insurancemarket.ae, i should have chosen you. Even then, I chose the other option only after getting disppointed with Mr. Anthony's attitude. Hoping to deal with a better agent in future. Regards, XXX”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Acceptable”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Good service..”

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(Car Insurance) - Posted 5 years ago

Thanks Mohammed!

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

AFIA Insurance Brokerage Services LLC Reviews