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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found fast and reasonable”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Somashekhar!

Posted 5 years ago

“Insurence market has very profecient shoppers who take personal note of the requirements of the customers”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Brian!

Posted 5 years ago

“Very responsive and helpful”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Good website for insurance quotes and comparison. Recommended.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very good service, great premium received. Tausif Memon was very helpful and quick to respond to all my requests”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Jacques!

Posted 5 years ago

“Customer support of Aarti was excellent”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Paul!

Posted 5 years ago

“Got an immediate response with various options...”

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(Car Insurance) - Posted 5 years ago

Thanks Sriram!

Posted 5 years ago

“Very fast, very good price. Already compared. Thank you very much!”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Great service, response and rates”

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(Car Insurance) - Posted 5 years ago

Thanks Rami!

Posted 5 years ago

“The lady Justina was very helpful”

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(Car Insurance) - Posted 5 years ago

Thanks Eoin!

Posted 5 years ago

“i have waited 4 days for a quotation”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Colin, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We would like to thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we identified that your motor insurance inquiry for Hyundai Santa Fe 2013 model was assigned to one of our advisors, Mr. Faizan on 19th January 2020. As per our records, the advisor has contacted you on the same day and confirmed the necessary details in order to send the best possible quotes. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and appreciate your patience and understanding in this matter. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you for giving us an opportunity to serve you as we consider it our privilege to have you on board with us. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very helpful polite staff and very fast in doing their work and answering all ur inquiris”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Still didn't receive the requested quote, but many e-mails about your offers.”

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(Car Insurance) - Posted 5 years ago

“Very slow to respond and not particular to detail”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“It was good. I received a few too many advertising offers before I was finally given a quote, and was passed off to another agent, but finally all was done and I got a good price on my car insurance.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Anthony, Thanks for sharing your valuable feedback with us. We would like to thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we identified that your motor insurance inquiry for Toyota Yaris 2017 model was assigned to one of our advisors, Ms. Sharon on 20th January 2020. As per our records, the advisor has contacted you and sent comparison quotes from different insurance providers (AXA, RSA, QIC and Tokio Marine) on the same day. The advisor has assisted you with the motor insurance renewal process and issued the policy with AXA Insurance. The policy documents were sent through email on 20th January 2020. As a company, we use different platforms to reach our market. We strive to make ourselves known throughout the whole of the U.A.E as this is the vision that the company upholds, through the means of these advertisements. We would like to thank you for giving us an opportunity to serve you as we consider it our privilege to have you on board with us. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Complete Waste of time”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

Dear Amin, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Maserati Ghibli 2017 model was assigned to one of our advisors, Mr. Jaymeet on 19th January 2020. We have identified that the advisor did contacted you on the same day but there was no response. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA and RSA) on 21st January 2020. We apologize for the delayed in sending the motor insurance quotes and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. Moreover, the advisor added a note on the email that you are eligible for a no claims discount provided with a proof of no claims certificate. The intention of the advisor was to assist you by providing the best possible deal and offered a discounted premium as well. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“thank you”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Alia!

Posted 5 years ago

“good service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Prompt response Clear offer Extremely helpful”

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(Car Insurance) - Posted 5 years ago

Thanks Ihab!

Posted 5 years ago

“Overpriced ..”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews