Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,460 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th May 2025

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service 2 days turn around”

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Posted 5 years ago

“Delivery time was good, the product was great but did not receive any updates of delivery would have liked to receive a expected delivery date and when it's out for delivery”

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Posted 5 years ago

“I ordered from here and my item was very cheap and I received my order in 3 days”

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Posted 5 years ago

“Very Happy with this sale All was what was stated .”

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Posted 5 years ago

“Products are very reasonably price and items arrived on time and undamaged. However one product was not sent with the rest of my order so I saw this as a waste of resources both packing wise and delivery wise.”

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Posted 5 years ago

“My email was answered promptly and the heat lamp bulbs arrived quickly so very pleased,unfortunately the packaging may have let it down as one bulb out of the four was completely smashed but otherwise very satisfied.”

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Posted 5 years ago

“Just what i wanted, arrived on time, Happy!”

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Posted 5 years ago

“The frozen chicks and mice were gr8. The live food were mostly dead as it took four days to get them.”

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Posted 5 years ago

“Good delivery time, and product as described - although not tested it yet. It's dropped to 4 star because the trigger action bottle was in a sealed plastic bag, but the spray trigger was not locked, so it had leaked out about an egg cup full of product.”

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Posted 5 years ago

“A little disappointed. I purchased the XL logs as I have various sized tortoises but they are so small only I tortoise can use it.”

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Posted 5 years ago

“I thought the bark would be a bit bigger than it was.”

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Posted 5 years ago

“Good service and excellent products but need to find better delivery service that takes care of the parcels they deliver as had a uv bulb arrive completely shattered..”

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Posted 5 years ago

“Good light, but worried about any damage it may cause to my eyes and my birds as there is no shade for it and it blindingly bright.”

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Posted 5 years ago

“Great products at a competitive price and fast delivery”

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Posted 5 years ago

“Not a bad shop. Havent bought enough to comment really.”

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Posted 5 years ago

“Good service and prices. Was a bit annoyed that when I went to order 3 more of the heat mats the price had gone up from the last order so I purchased them for £20 each from The Pet Express.”

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Posted 5 years ago

“delivery took like 5 days little long but hey they arrived just fine, gimme code”

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Posted 5 years ago

“The Arcadia T5 LED light tubes I bought were a good price & arrived well packed and quickly. However, it would be handy if you stocked the larger sizes (which I struggle to get hold of) as my tank is 6 feet x 2 feet x by 2 feet.”

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Posted 5 years ago

“Fast delivery however when the product arrived and the package was opened, the calcium powder I had ordered had opened and was all over my other product! Not a huge issue but was a little messy! Everything else was perfect :)”

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Posted 5 years ago

“Easy to order and arrived on schedule. Thanks”

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Posted 5 years ago

Internet Reptile is rated 4.8 based on 12,460 reviews