Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,730 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gold package started kit for a bearded dragon. The vivarium came scratched and marked all over and the plastic runners were split beyond repair. Had to drive to nottingham to get new runners and when advised women of the state of the vivarium, she wasn’t interested and blamed the courier company. Then the day after the bulb blew and the hardware the bulb screws into didn’t work. Overall a very bad experience, especially for the price. Wont be using again.”

Helpful Report

Posted 3 years ago

“Bought insect container which is great, but missing couple of clear square covers for the tubes. Bigger issue was our live order of insects did not have lids that were taped down so upon opening brown box that had gone via Royal Mail, we we welcomed to two boxes of crickets jumping out all over the place! Please can you tape and secure the lids in your live food containers please!!!!!!”

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Posted 3 years ago

“The viv set up arrived on time but the thermostat and heat mat didn’t work so has to buy replacements to keep my leopard geckos warm”

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Posted 3 years ago

“Regular shopper at Internet Reptile. Ordered T5 UV kit. Unfortunately it doesnt work. Cannot receive replacement apparantly until Royal mail collect damaged item. Which didnt help tortoises over the christmas period”

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Posted 3 years ago

“Product was fine but not delivered on time and not kept updated”

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Posted 3 years ago

“Most where DOA ☹️ + foreign body (pick of caterpillar attached) don’t want that again, was on a cricket at first that i was feeding to my frog! I don’t think frog can have caterpillars you know 😔 but disappointed considering i came to internet reptile after not being able to trust the last place i used to get them from!”

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Posted 3 years ago

“Forgot Dubai roaches 😢”

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Posted 3 years ago

“Good but arrived later than expected”

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Posted 3 years ago

“Would be better if like other suppliers parcel fitted through letter box. Royal mail took it back to hub. So change for letter box delivery.”

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Posted 3 years ago

“Delivery was fine but the date code on the product was a bit short for what it is.”

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Posted 3 years ago

“I was really happy with my order or two lights for my turtles. Both bulbs blew after a day of having them and now my turtles are left without a light until I get paid. I got two because I needed a back up if it blew didn’t expect it to be in the first 24hrs!”

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Posted 3 years ago

“I was quite upset as my order took 5 to 6 days to arrive , my daughter told me that the Thursday was a postal strike but I still think your orders take far to long yo arrive when half the fee is for postage and packing plus they are live creatures N DEANE .”

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Posted 3 years ago

“All the wrong size enclosures,but they arrived promptly and in perfect condition”

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Posted 3 years ago

“Only received 75 out of thex100 ordered and many locusts were much larger than described.”

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Posted 3 years ago

“Hi I ordered two pits of fruit flys both came with cotton wool in and not the paper stuff and as soon as the flies laid the maggots they didn't live because they had nowhere to go and it was all wet I won't be buying them again from you.”

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Posted 3 years ago

“Giving 3 for now, as did not have first experience but they did sort it in time, but don't want to probably review until have ordered more.”

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Posted 3 years ago

“All arrived alive, but the lid on the wax worms wasn't secure and was crawling all over inside the box”

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Posted 3 years ago

“Never had problems before but much of the live food I bought arrived dead (had gone black etc) In all fairness main factor probably weather related”

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Posted 3 years ago

“Quick delivery. Easy to order. Locust and fruit larvae were fine but the calci worms were pretty much all dead, which was a shame.”

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Posted 3 years ago

“I’m sure these guys and gals are probably ok but my daphnia turned up 80% dead :/. Everything else went smoothly.”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,730 reviews