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Internet Reptile Reviews

4.8 Rating 11,853 Reviews

95 %

of reviewers recommend Internet Reptile

Company Reviews

Product Reviews

4.8

Based on 11,853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 13th April 2024

Internet Reptile 5 star review on 13th April 2024

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 28th February 2024

Internet Reptile 5 star review on 24th February 2024

Internet Reptile 5 star review on 1st January 2024

Hollie De La Huliniere

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glad to.Im very happy with the service and quality I get from Internet reptile and give 5 stars”

Posted 2 years ago

“Okay but the live food quality needs to improve”

Posted 2 years ago

“It still haven't turned up yet”

Posted 2 years ago

“First class service. Delivered very quickly. Well informed about the order throughout”

Posted 2 years ago

“Timing for delivery was Ok, and my second order for the lights was fine too but when I opened my first order to assemble there was damage to it, I haven't sent it back as needed it straight away and didn't have time to send it back”

Posted 2 years ago

“The vivarium had a chunk out of the top and a few corners where damaged”

Posted 2 years ago

“Sent what I ordered thought it took a bit longer then I would have liked.”

Posted 2 years ago

“90 percent of crickets were dead”

Posted 2 years ago

“Quick but very unhappy with oackagaing as it wasn’t contained and loosely in a bag. 500 crickets loose. It didn’t make for good translation to the feed containers.”

Posted 2 years ago

“Products great response to email asking for advice zero got no reply.”

Posted 2 years ago

“epic”

Posted 2 years ago

“Order was completed and delivered very quickly. 2 light bulbs. Not brilliantly packed but seem ok. Unfortunately I’d ordered bayonet cap instead of screw fitting. Tried for 4 days to contact by phone to see about returning them, no answer. Emailed, had an acknowledgement but no further information. Have since managed to get an adapter from a local hardware store for a fraction of the price of one fromInternet Reptile, so no longer need to send them back. For completing the order and speedy delivery they get 5 stars, for customer after sales service I’d give them 1.”

Posted 2 years ago

“It’s ok but the live food are dead by the time they get to you”

Posted 2 years ago

“I've placed a few orders so far with these, Nearly all my orders been delivered the next day from ordering, apart from a order i made today before 12noon to get it next day and paid for dpd service to get items tomorrow yet they still processing the order online”

Posted 2 years ago

“Expensive”

Posted 2 years ago

“I'll give Internet reptile 3 stars but for them only as they dealt with the issue promptly and professionally, the courier they use is abissmal and deserves no stars. Its a shame as their products are cheap and excellent quality but while they use APC to deliver their goods I will not be using Internet reptile for any good or food.”

Posted 2 years ago

“I bought 4 heat lamp bulbs and one of them blew after 2 days of using it”

Posted 2 years ago

“Ordered a 60W heat bulb but has now blown, only used for about a week”

Posted 2 years ago

“I can see that products are high quality and delivery is fast. Unfortunately live food like locusts about 10 of 25 was alive so I am not happy. Not happy that for return I should pay my extra money.”

Posted 2 years ago

“Order some lamps for snakes vivarium and bulb went after one day which was not good but the other two have been ok”

Posted 2 years ago

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Internet Reptile is rated 4.8 based on 11,853 reviews