Internet Reptile Reviews

4.8 Rating 11,919 Reviews
95 %
of reviewers recommend Internet Reptile
4.8
Based on 11,919 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Internet Reptile Reviews

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 24th June 2022
Teresa Griffith
Internet Reptile 5 star review on 10th May 2022
Katie Dales
Internet Reptile 5 star review on 9th April 2022
Darryl Robson
Internet Reptile 5 star review on 21st March 2022
Gemma Ash
Internet Reptile 5 star review on 21st March 2022
Gemma Ash
Internet Reptile 5 star review on 2nd March 2022
Ben Giles
Internet Reptile 5 star review on 18th February 2022
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Ordered a few different things, one of which was very competitively priced mistking system, but when it came to delivery I was told it was not in stock, I was given a full refund for the missing items. My other stuff turned up and was in good condition. Disappointed with no mistking but happy with everything else. Advertising has the cheapest price is no good if you can’t supply the stock though.
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Posted 4 years ago
Decent. No communication over weekends but received items in perfect condition 4 days after purchase.
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Posted 4 years ago
Hi, I have no problem with inter et reptile. First time ordering. I still have not received my delivery. This is to do with DPD. I am currently awaiting a refund but I have not heard anything back yet. Could you please advise when I should expect communication or a refund please. DPD have lost you a new customer.
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Posted 4 years ago
Ordered some plants on a saturday an said they'd be here Tuesday arrived on the Thursday.. was 6 plants in total an one has died already..
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Posted 4 years ago
Well i haven't recieved my items yet and i haven't recieved no email telling me when its going to be delivered so if you could find some info on this I'd be thankful
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Posted 4 years ago
I wanted to try and order on line and pick up from store.everytime I put in my details it put my address down as the shipping address.I ended up having to phone my store to see if they were in.It was worth it for the money l saved and it will be easier for this coffin dodger next time👍👍
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Posted 4 years ago
Quick and good service however one bulb turned up smashed, probably in transit
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Posted 4 years ago
Was quite disappointed in the time the bulb took to.arrive.
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Posted 4 years ago
Mealworm packs were empty of food when they arrived, but plenty of worms in them. Took slightly longer than I'd expect for delivery. Prices are average usually but can often get some good deals in their sale. Best for ordering housing/ accessories. Not best for live food, but still ok.
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Posted 4 years ago
The item was dispatched as promised the day of purchase. I paid for delivery within 2 days but being dependant on royal mail slowed that process down by another 2 days. It should have arrived on the tues but got it on the Thursday.
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Posted 4 years ago
After a couple of days most of the crickets were dead
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Posted 4 years ago
Generally really good but last order came 3 2days late
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Posted 4 years ago
Most of the items were ok but one of the branches was either a broken piece of what it was supposed to be or not at all like it was described. Having to return the item which is a nuisance.
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Posted 4 years ago
Good speedy service, only thing i will say is one order was sent in two separate packages, one was delivered and the other missed delivery which ment i had to go out of my way to collect
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Posted 5 years ago
Everything was great to start as I wanted to add a few bits to my order which were kindly done once I contacted them so I didnt have to pay delivery on a 2nd order the only disappointment was the live food of 3 tubs of micro crickets (500 per tub ) the majority were dead and didn't smell very pleasant.
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Posted 5 years ago
I had a problem with bowls coming smashed but the people who I spoke to were really kind and apologetic. Everything else I ordered came in really good condition and it also came really fast.
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Posted 5 years ago
Was a good service
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Posted 5 years ago
Specified delivery slots would make this service infinitely better.
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Posted 5 years ago
I'm so pleased we received the goods so promptly and are very pleased with the result. Will use you again
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Posted 5 years ago
I ordered the wrong things what i thought was small was hatchlings so i basically got no live food i could use but that was my fault gutted will defo use again as food was quick to arrive and all alive
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Posted 5 years ago
Internet Reptile is rated 4.8 based on 11,919 reviews