Internet Reptile Reviews

4.8 Rating 11,919 Reviews
95 %
of reviewers recommend Internet Reptile
4.8
Based on 11,919 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Internet Reptile Reviews

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 24th June 2022
Teresa Griffith
Internet Reptile 5 star review on 10th May 2022
Katie Dales
Internet Reptile 5 star review on 9th April 2022
Darryl Robson
Internet Reptile 5 star review on 21st March 2022
Gemma Ash
Internet Reptile 5 star review on 21st March 2022
Gemma Ash
Internet Reptile 5 star review on 2nd March 2022
Ben Giles
Internet Reptile 5 star review on 18th February 2022
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Great product selection and large selection of reptiles. However beware that the price on the internet is not what you pay if you go to the store, staff are hit and miss, I’ve been twice now and the staff were not that helpful and I was there on different days and different times. If your not bothered about customer service then your good. But if your getting into the reptile seen you can better approachable staff.
Helpful Report
Posted 5 years ago
The company seemed good, but the box it was delievered In was batter and had holes in. They assumedly didn’t have enough stock so they had to send the order in two parts. The first order came at 6 so I didn’t have to stay of work. But I had to email them and ask about when the second order will be delievered and even then they weren’t sure. Which is ok but the letter the first order was sent with didn’t have any date on there and neither did the emails i was sent
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Posted 5 years ago
The items I bought were great except one bottle which was leaking but the delivery took a week which was quite poor.
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Posted 5 years ago
Arrived quick but most of the insects were dead and when I emailed them I had no reply.
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Posted 5 years ago
Got my first order of live food from here and I was shocked to find the box they came in had no air holes and no indication that their was live food inside like a label. Upon opening the box he worms were really lethargic and not acting normally. I'm surprised they didn't suffocate.
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Posted 5 years ago
Quick delivery but no instructions to assemble the viv
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Posted 5 years ago
Good quick service. The Tropical dwarf wood lice...only 2-3 in the pot, So not so happy with that.
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Posted 5 years ago
The drills on the reptile tetrarium were made at the limit of the required needs in such a way that we needed to force them so they could be used. Also a poor quality of the material used for the tetrarium
Helpful Report
Posted 5 years ago
1 ordered 2 cultures of tropical Woodlice consisting of 1 giant orange, and 1 dwarf white. Upon delivery the giant orange where fine, however the whole dwarf white were dead (I took video on phone for evidence), I complained which was swiftly responded to which is commendable, and I was sent out a second culture of dwarf whites however most of these were dead or died just afterwards and I was very disappointed. I would be very reluctant to order from internet reptile again as I feel their stock/breeders are either sub standard or their shipping is inadequate. I am part of several social media groups with similar interests and have advised them to be cautious when considering ordering from internet reptiles.
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Posted 5 years ago
All fine but delivery took a while
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Posted 5 years ago
Low prices and quick delivery
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Posted 6 years ago
I was happy enough with everything I ordered aside from my nano habitat which unfortunately arrived smashed, I will send photos to prove and hopefully get a refund? The fake plants and water bowl and heat mat I ordered I am very happy with
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Posted 6 years ago
Varies so much with size of hoppers and quantity in the box from one order to the next, but very convenient and always deliver
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Posted 6 years ago
The plants were damaged as the packing was not very good so I was not very pleased
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Posted 6 years ago
Stuff was ok and on time can't complain
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Posted 6 years ago
Good price , but Unfortunately 1 of my Products Didn't turn up on time Resolved after complaints made
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Posted 6 years ago
Speedy delivers
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Posted 7 years ago
I ordered 2 things and paid for next day delivery. You sent me one thing which I had ordered and something I didn't. Also got my delivery 2days later.
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Posted 7 years ago
The process was excellent. We were informed all the way through. However, we only received half the order and nobody is getting back to me now. Disappointed!!
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Posted 7 years ago
rang to find out about my order spoke to guy who was very informative picked item up lady helped carry to carry it to car.
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Posted 7 years ago
We're very sorry to see you had anything other then a 100% experience when buying from us and would love to hear back from you so we can understand what it is we can do to put it right for you. Your review looks otherwise complimentary and we've spoken to the store who confirm you do regularly buy from us so wondered if the rating had been left in error or whether we can do anything more to improve our service, Thank you in advance.
Posted 7 years ago
Internet Reptile is rated 4.8 based on 11,919 reviews