Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,394 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Varies so much with size of hoppers and quantity in the box from one order to the next, but very convenient and always deliver”

Helpful Report

Posted 7 years ago

“The plants were damaged as the packing was not very good so I was not very pleased”

Helpful Report

Posted 7 years ago

“Stuff was ok and on time can't complain”

Helpful Report

Posted 7 years ago

“Good price , but Unfortunately 1 of my Products Didn't turn up on time Resolved after complaints made”

Helpful Report

Posted 7 years ago

“Speedy delivers”

Helpful Report

Posted 7 years ago

“I ordered 2 things and paid for next day delivery. You sent me one thing which I had ordered and something I didn't. Also got my delivery 2days later.”

Helpful Report

Posted 8 years ago

“The process was excellent. We were informed all the way through. However, we only received half the order and nobody is getting back to me now. Disappointed!!”

Helpful Report

Posted 8 years ago

“rang to find out about my order spoke to guy who was very informative picked item up lady helped carry to carry it to car.”

Helpful Report

Posted 8 years ago

We're very sorry to see you had anything other then a 100% experience when buying from us and would love to hear back from you so we can understand what it is we can do to put it right for you. Your review looks otherwise complimentary and we've spoken to the store who confirm you do regularly buy from us so wondered if the rating had been left in error or whether we can do anything more to improve our service, Thank you in advance.

Posted 8 years ago

“Ordered live food as well as other things, was dispatched really quickly, I paid for next day delivery & still hasn't arrived 3 days later. Can't fault Internet Reptile for there pricing, product selection or dispatch time but the delivery service they use are awful, which would stop me buying from them again”

Helpful Report

Posted 8 years ago

“I purchased this for my daughter and wanted to send it directly to her. I made several attempts to put a different delivery address to billing address but it kept changing both. I ended up paying a second lot of postage to get it to her. That was a bit disappointing. The order was despatched promptly. Would probably order again or get her to order.”

Helpful Report

Posted 8 years ago

We are very sorry to learn about this, we do not change delivery addresses but sometimes your browser will store and autofill information. If there are ever any issues with orders don't hesitate to contact us by email or phone and we'll happily amend any order which has not already been sent out.

Posted 8 years ago

“Would be happy if I got my stuff interlink are rubbish 3 times I asked them to deliver to a neighbor and I just get an email saying they missed me now I have to pick it up”

Helpful Report

Posted 9 years ago

“Quick delivery.”

Helpful Report

Posted 9 years ago

Internet Reptile is rated 4.8 based on 12,394 reviews