Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,675 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a brilliant service! I had a couple of queries so emailed them and they were really quick to respond and very helpful. So easy and stress-free. Picked up my parcel from Portugal and delivered to me in Ireland within a few days. The tracking information was bang on too.”

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Posted 1 month ago

“Great service and reasonable priced. My package was delivered to the USA within 2 days!”

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Posted 1 month ago

“This company is the absolute BEST. I have now sent two massive packages from Ireland to Australia, and they have arrived approximately a week later and in perfect condition. From booking online to delivery was so easy and smooth.i highly recommend.”

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Posted 1 month ago

“We are a new, small business, and we’re initially unsure if using a third party agent for booking courier parcel collections would be reliable. But having used several times now with both DPD and UPS, I have been impressed by the fact that everything has gone so smoothly. Prices are often better than going direct, pickups have happened on the selected day, and deliveries have all occurred within the stated timescales. Customer service is responsive too, as my general enquiries have always been dealt with within just a few hours and by a competent person based in Ireland. So all in all it’s been a great start to this business relationship and long may it continue!”

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Posted 1 month ago

“Extremely disappoint with this service from the start. Items were due to be collected on Thursday to be delivered the following Monday. Despite assurances and a lot of back and forth the items were only collected the following Tuesday and then arrived broken and unusable. First and last time using this service, would not recommend based on my experience.”

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Posted 1 month ago

Hi Michael, thank you for your review and for using Irish Parcels. We're sorry to hear of any issues you may have had with your shipment. It is very rare for well packaged items to be damaged however we can see from your image that these were not packaged appropriately for a couriers network where these will be transported through an automated system, travel down chutes and conveyor belts with other heavy and large items. These tiles were sent with nothing protecting or separating the titles from each other. The smallest movement would have resulted in the tiles hitting off one and other causing damage in this instance. Our customer service team have been in contact with you and have advised on this and we're sorry again for any issues you may have had. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 1 month ago

“Would definitely use again. Sent a large family portrait/photograph from UK to Dublin. Process was straightforward and timely. Pick up from my home was easy. Direct phone call to Irish parcels regarding customs declaration problem was answered rapidly and the problem was easy rectified by Irish Parcels. Only minor point was that an email confriming delivery would have been helpful.”

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Posted 1 month ago

“I’m very happy with Irish Parcel they are really solid company 🙌 highly recommend 🙌”

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Posted 1 month ago

“Excellent delivery Service”

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Posted 1 month ago

“Fast and trustworthy.”

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Posted 1 month ago

“Very easy to use. Efficient, good price comparatively. Great communication and notification. Delivered earlier than guesstimated. 2 boxes of personal items for move to UK. Boxes treated with care.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“It was my 1st time using this site. I booked a small parcel to go to Germany. The estimated time of arrival was 2-3 days from collection. It arrived THE NEXT DAY! ! ! I will most definately be using Irishparcels.ie again.”

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Posted 1 month ago

“Very easy to deal with. Nice people”

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Posted 1 month ago

“absolutely fantastic service could not fault it great price you cannot beat, door to door service, deliveries before time in my case 4 times 10/10 keep up the great work you do thank you. Regards Ger Connolly.”

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Posted 1 month ago

“Very friendly staff, so efficient and quick, took the hassle out of sending a parcel. Definitely recommend this company and very reasonably priced.”

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Posted 1 month ago

“Great service - worked out perfect for me. I needed an item collected form a locaiton and delivered to me. The shipmnet was easy to track and arrived efficiently and intact.”

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Posted 1 month ago

“Easy to use efficient service highly recommended”

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Posted 1 month ago

“Some issues with using different currencies when imputting details for customs on website”

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Posted 1 month ago

Hi David, thank you for your review and for using Irish Parcels. We're sorry to hear if you had any difficulties with your customs form. Did you reach out to our team about this as we have a dedicated customer service team who are on hand and available to assist with any issues such as this. We are releasing a new website design in the coming weeks which includes a new customs process which may help with any issues you've experience. We're always happy to receive feedback and if you have any details/screenshots of what went wrong, please let us know at info@irishparcels.ie so that this can be investigated. Thank you for being a loyal customer as we can see we have helped you with many orders being shipped all across the world since 2019. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 1 month ago

“Fantastic service 👏 daughter had parcel in uk within 4 days .”

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Posted 1 month ago

“Excellent service, would recommend. Fast delivery”

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Posted 2 months ago

Irish Parcels is rated 4.6 based on 2,675 reviews