Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.57

4.6 Rating 2,858 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a parcel that was to be picked up in Cork and delivered to Dublin. Simple, speedy and good price. Seamless.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. It is greatly appreciated.

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“Super easy to book collection and gives you a good range of couriers to choose from”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“Really happy about the service, great customer service too.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Jonathan. We really appreciate it.

Posted 7 years ago

“We were sending a package from Wicklow to Galway The package was to be collected by DPD. The courier pressed the buzzer for our office but didn't bother to walk up the stairs to collect the package. Instead he left and I had to ring your office to see why the package hadn't been collected. The next day we got a call from the receiver of the package to say the courier was in Wicklow looking to drop off the package! It was meant to be in Galway! The label wasn't scanning but rather than ring either of the phone numbers provided the company just guessed where the package was going and sent it to be delivered to our neighbour company. The package arrived 24 hours later than it should have and had to be redirected to Dublin because it missed the customer in Galway. We have had numerous issues with DPD and won't be using them again after loosing us a customer Emma”

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Posted 7 years ago

Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you experienced with your Irish Parcels shipment. With regards to the collection, unfortunately, drivers are not permitted to access properties to collect an unattended package, the package must be handed over to the driver by an individual for security purposes. With regards to the delivery, issues such as these are extremely rare and we profusely apologise for this confusion. We are happy to look into any issues or delays with your shipment, please contact us directly via email at info@irishparcels.ie and a member of our support team will get straight back to you. Again, we sincerely apologise for the inconvenience caused.

Posted 7 years ago

“Was simple hassle free picked up on time n delivered b4 due date”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels. It is greatly appreciated.

Posted 7 years ago

“Irish parcels always find the best price, easy to use and fix any problems efficiently. Happy to use them.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“Getting a good feedback from my customers for speedy delivery make me happy”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it!

Posted 7 years ago

“Swift collection and delivery”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Nuala. We really appreciate it.

Posted 7 years ago

“My package was collected, on schedule, by TNT and, within 48 hours, had been delivered safely to my son in Singapore. At all stages, I was able to track the package, and was therefore confident of timely arrival. For the service provided, the price was excellent; not much more than it could have cost to post, but a vastly better service.”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels, David. We really appreciate it.

Posted 7 years ago

“The system assumed that the sender of the parcel is the owner of the account, which is incorrect. I was the receiver and set up the transaction. Otherwise good service.”

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Posted 7 years ago

Thank you for taking the time to leave a review and for booking with Irish Parcels, it is appreciated.

Posted 7 years ago

“I placed an order for parcel collection but my circumstances were changed and I requested cancel the collection. I received my return without any delays.”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“You did not.... and have not yet.... deliever my parcels”

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Posted 7 years ago

Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you have experienced with your Irish Parcels shipment. I can see that our courier did attempt to collect your shipment, however, nothing was handed over to the driver. A member of our customer support team contacted you with regards to this issue via email correspondence - if you could please get back to us at your earliest convenience, we will work to get this shipment collected and delivered as quickly as possible. Again, we apologsise for any inconvenience.

Posted 7 years ago

“Really easy to book a shipment and arrange a pickup at a location of your choice. And excellent price. So good value and hassle free.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Irene. It is greatly appreciated.

Posted 7 years ago

“Few hiccups on the way, parcel wasn't collected and had to rearrange, but made it here eventually !! Have to say great value though !!”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels, it is greatly appreciated. We are very sorry for any issues you experience with your collection - we are more than happy to look into any issues or delays with your shipment, please contact us directly via email at info@irishparcels.ie and a member of our team will get straight back to you. Again, we sincerely apologise for any inconvenience.

Posted 7 years ago

“Excellent service, collected on time, polite and pleasant driver”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“Easy process of making an order, quick parcel pick up.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. It is greatly appreciated.

Posted 7 years ago

“Perfect ++ Very fast service ++”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. It is greatly appreciated.

Posted 7 years ago

“My luggage that contains my clothes is lost. Even though I have an insurance but they want proof of payment for each item was in that luggage that weights 20 Kg! They ask me to fill a claim and it will take 6-8 weeks, if you don't have a proof of payment for all items your claim will be rejected and you won't be compensated. I will never deal with them anymore and I won't ever recommend this company.”

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Posted 7 years ago

Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you have experienced with Irish Parcels. Although we do specifically advise against using our services to send luggage, these issues are extremely rare on any of our services, and we are extremely sorry that this has happened in your case. I can see that our support team are liaising with our courier partner on a daily basis in order to get this issue resolved as quickly as possible. With regards to your claim, this is paid as per our T+Cs which are agreed to at the point of booking. As is such with any type of compensation claim, proof of value is a requirement. The 6-8 week time-frame from claims to be processed is an estimation and we do aim to complete these as quickly as possible, however, as these claims are processed through our courier partner, the procedure does take time. If you have any further questions about this process, please email us directly at info@irishparcels.ie and a member of our team will get straight back to you. Again, we sincerely apologise for any inconvenience caused.

Posted 7 years ago

“Everything went as expected - excellent service”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Caroline. We really appreciate it.

Posted 7 years ago

Irish Parcels is rated 4.6 based on 2,858 reviews