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Irish Parcels Reviews

4.5 Rating 2,410 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

4.5

Based on 2,410 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

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Irish Parcels 5 star review on 17th December 2023

Irish Parcels 5 star review on 16th December 2023

Irish Parcels 5 star review on 16th December 2023

Irish Parcels 5 star review on 14th December 2023

Irish Parcels 5 star review on 9th September 2023

Richard O Flynn

Irish Parcels 5 star review on 7th September 2023

Irish Parcels Customer

Irish Parcels 5 star review on 23rd March 2023

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine only I can write and add I did not like the fact that without calling the driver arrived, I could not be at home.”

Posted 7 years ago

Thank you very much for your review. Unfortunately, we are unable to guarantee that our couriers will call upon arrival as they are not issued phones for work purposes for health and safety reasons. We sincerely apologise for any inconvenience caused. If you have any further questions please contact us and we will be more than happy to help.

Posted 7 years ago

“Message re labels a bit scabbled”

Posted 7 years ago

Thank you very much for your review, we really appreciate your feedback.

Posted 7 years ago

“Cheap but don't offer next day collection with GLS - had to book 3 days in advance. Booked with parcel2 go (next day) with GLS and Irish parcels (booked saturday for Tuesday ) for two different packages - same driver came to collect both ! Both left hub in cork same day . Sake service but Irish Parcels don't charge insurance and dont accept paypal Parcel2go charge for insurance but do paypal !”

Posted 7 years ago

Thank you very much for your review, Sarah. Unfortunately, we do not currently offer next day services with GLS. However, we do offer next day services with other couriers that we are partnered with, depending on the route and size of the item being sent. We are unable to advise on what is offered by Parcel2Go as they are a separate company from ourselves. If you have any further questions, please contact us and we will be more than happy to help.

Posted 7 years ago

“A good service. The local courier was a day late but it all got sorted. Will use it again”

Posted 7 years ago

Thank you very much for your review, Joanne.

Posted 7 years ago

“Overall - good service. Culd improve communication relating to time of pick up.”

Posted 7 years ago

Thank you for your review, Austin. Unfortunately, we are unable to guarantee a specific time for collection/delivery ahead of booking as the time-frame is set upon by the courier. However, if you are to give us a call on the morning of your collection/delivery, we should be able to help you get a more precise time from the courier directly. We hope this helps for next time.

Posted 7 years ago

“If ye could narrow down the window for collection IE before noon or afternoon ,????I'd give it a five star rating Good value and the convienience of having the item collected ,rather than having to carry it to the PO Service is very reliable and the website is easy to use Would recommend to friends and family Thanks”

Posted 7 years ago

Thank you very much for your review. Unfortunately, we are unable to guarantee specific time-slots for collections/deliveries ahead of booking as these are set upon by the courier, however, if you give us a call on the morning of your collection/delivery, we should be able to help you get a more precise time from the courier directly. We hope this helps for next time.

Posted 7 years ago

“Excellent service. Collects when they say they will and the parcel arrived on time and, most importantly, in good shape”

Posted 7 years ago

Thank you very much for your review, Richard.

Posted 7 years ago

“The process is very straight forward, convenient and competitive. And the time frames were fair and respected. Will definitely use again.”

Posted 7 years ago

Thank you very much for your review, Caroline. We really appreciate it.

Posted 7 years ago

“No problem - smooth operation - slightly surprised by price. but seemed easiest outfit to book on line.”

Posted 7 years ago

Thank you very much for your review, Roisin.

Posted 7 years ago

“It would be better if the driver phoned to give a pick up time before hand.”

Posted 7 years ago

Thank you very much for your review, Dawn. Unfortunately, drivers are not issued with phones for work purposes for health and safety reasons, and so we therefore cannot guarantee that they will call prior to collection or delivery. Although we cannot provide more accurate time-slots for collections/deliveries ahead of booking, if you give us a call on the morning of your collection/delivery, we may be able to help you get a more precise time from the courier. We hope this helps for next time. If you have any further questions, please do let me know and I will be more than happy to help.

Posted 7 years ago

“Irish parcels were very nice and easy to deal with.”

Posted 7 years ago

Thank you very much for your review, Alex. We really appreciate it.

Posted 7 years ago

“Only 4 stars because the parcel arrived a day later than planned. Overall good service and would use again.”

Posted 7 years ago

Thank you very much for your review. Although the vast majority of our shipments arrive on the expected date, Irish Parcels is not a time-guaranteed service, only estimated. We recognise that unforeseen issues may cause delays. We sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us and we will be happy to help.

Posted 7 years ago

“Online purchase was straight forward, price was fair. However despite delivery being guaranteed for the 16th Dec, the package wasn't delivered until COB on the 19th Dec.”

Posted 7 years ago

Thank you for your feedback. We are very sorry that your shipment experienced this delay. Although the vast majority of our shipments arrive on the expected date, Irish Parcels is not a time-guaranteed service, only estimated. We recognise that unforeseen issues may cause delays. Again, we apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us and we will be happy to help.

Posted 7 years ago

“This was my first time to use Irish Parcels as a private customer and I am happy with the service I received. Bonus for me was the collection from my door on the requested day , and the pleasant attitude of the staff I dealt with. They could have highlighted better that you had to print off two copies of the address label: I printed one off to stick on the parcel, but was under the impression they were going to email me a copy of that to hand to the collection driver. However he sorted that out.”

Posted 7 years ago

Thank you very much for your review. We're very sorry that you feel this was not made clear, we appreciate this feedback and will certainly take this on board.

Posted 7 years ago

“Very good service, quick and fair price. Only one bad thing need to be mentioned, I was waiting for a pickup all day and nobody show up, I haven't been adviced about any delay, so I had to call to enquiry during late evening and they rescheduled the collection for me the day after.”

Posted 7 years ago

Thank you very much for your review. We're very sorry about the issues you experienced with your collection - although the vast majority of our collections and deliveries take place on the expected date, we recognise that unforeseen issues may cause delays. I can see that Aaron from our customer support team worked to get this issue resolved for you. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 7 years ago

“Website is really easy to navigate and the price list is clear. Good prices too.”

Posted 7 years ago

“By far the cheapest solution for a 10kg parcel from Ireland to Germany. GLS actually picked up and delivered the parcel. GLS wanted nearly twice the price when I went direct to their website!!!??? Irish Parcels are a little more expensive than my regular couriers for Irish deliveries though.”

Posted 7 years ago

Thank you for your feedback, Phil, we will certainly take this on board. We're delighted that Irish Parcels could help with your shipment to Germany!

Posted 7 years ago

“I was happy with the service overall. It may help other customers to state the parcel should ideally be placed in a box on the website for collection and delivery if this is a requirement which would make the service more efficient and easier to manage overall.”

Posted 7 years ago

Thank you very much for your review, Patricia. We do advise in our FAQs that you can use your own boxes/packaging as long as it is suitable to safely transport your items in. Boxes are not strictly a requirement on our services, however, we do recommend them. We also advise that we do not accept suitcases/bags as packaging. We hope this helps. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 7 years ago

“Delivered on time , and contact with receiver was good. Parcel arrived very battered and some of the contents were damaged.”

Posted 7 years ago

Thank you very much for your review. We're very sorry if any items sent with Irish Parcels were damaged - damage is extremely rare on any of our services. Please email us with photos and details of the damage and we will look into this for you. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 7 years ago

“Very easy.although I would prefer to talk to someone so as to know day and time of pickup”

Posted 7 years ago

Thank you very much for your review. Unfortunately we are unable to provide time-slots for collections and deliveries ahead of booking, however if you contact us on the morning of your collection/delivery, we can help you to get a more precise time from the driver directly. We hope this helps for next time.

Posted 7 years ago

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Irish Parcels is rated 4.5 based on 2,410 reviews