Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 856 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 30th August 2024

520

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice place”

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Posted 1 year ago

“We had a wonderful family vacation! Everything was beyond perfect! Will definitely use isle blue again!”

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Posted 1 year ago

“Hello, our group of 8 women just had a wonderful 10 day stay at Villa Ashiana.. the house was fabulous… and the view spectacular! The house was well taken care of by Lucia, our wonderful house cleaner… Fabby was our go to man for anything we needed on the island… he drove us everywhere (we decided to give up our rental because driving on the island was kind of scary… lol)! He gave us good advice for whatever we wanted to do… he and Lucia were very gracious, friendly and professional… we can’t say enough good about them… we will certainly recommend our friends to visit your beautiful island. Thank you so much for making our trip memorable! Doris Berard”

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Posted 1 year ago

“Overall a great company with good helpful service. I would definitely book with them again.”

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Posted 1 year ago

“Very good sevice”

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Posted 1 year ago

“My experience with Isle Blue was outstanding. Upon arrival at the property, I was pleased to find it impeccably clean. Additionally, the property's proximity to the beach, just 10 feet away, was highly favorable.”

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Posted 1 year ago

“Isle Blue made planning vacation so easy.”

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Posted 1 year ago

“From airport arrival to flight departure the concierge service was professional, friendly, knowledgeable and very helpful.”

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Posted 1 year ago

“Isle Blue is everything it advertises and more! From our first inquiry to the final farewells we were well taken care of by everyone at Isle Blue and the St Marten villa we chose was outstanding! This was a family vacation with our adult kids and their spouses. The Isle Blue team helped us select the perfect villa, helped us arrange activities and excursions and other details before the trip. When we arrived in St Martin we were greeted by our driver (Rics), then our concierge (Giovanni) and our housekeeper (Juliette) who were all extremely helpful and delightful. Giovanni did a great job during the week in arranging reservations and transportation for us and Juliette was outstanding at taking care of us, as well as being a pleasure to talk with. We chose to get a chef for one dinner at the villa. I highly recommend this for a special and delicious evening dinner on the patio overlooking the ocean. The villa was superb and we couldn't have asked for a better location. Thanks to the entire team for making our family vacation a smashing success. We look forward to working with Isle Blue on our next family getaway.”

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Posted 1 year ago

“Beautiful”

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Posted 1 year ago

“First time using Isle Blue and couldn't be happier. One of the easiest and friendliest bookings I've ever made. Took advantage of a few of their services, also. Everything first class. Would highly recommend.”

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Posted 1 year ago

“Outstanding company, their service was u real, nothing too much trouble and will certainly use them again. The Concierge service was perfect to make sure we got the most from our trip.”

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Posted 1 year ago

“Our experience booking through Isle Blue was an absolute pleasure from the get go. Everything so slick and hassle free. We got appointed a concierge after booking who gave us all the info we needed to know regarding our destination, sorted the equipment we needed for our baby and even booked restaurants for us! We will 100% book through Isle Blue again in the best future”

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Posted 1 year ago

“the holiday was excellent and your service was very good. I would add that where you were relying on the local agent (Young Esates) matters were not quite as well managed. In particular, (i) the local agent failed to properly organise the nanny we had specifically asked for. In fact, we were expecting two full- time professional nannies. In reality, no one arrived on day 1 and on day 2 and for the rest of the week we had an unqualified but lovely girl to help. She needed quite a lot of help from the house staff to cope. In the end it didn't interfere with the enjoyment of our holiday but it could have been a bit of a disaster. (ii) Secondly, with regard to the invoices issued by Young Estates - I consider that the local agent's communication regarding these was not satisfactory. We were presented with substantial bills on the final day without any detailed breakdown or warning. In the end, I insisted that the agent visit the house (which she did in the hour before we left for the airport) to answer my queries and agree certain adjustments. But overall there should have been much better, more frequent and more comprehensive communication from Young Estates. Perhapa their agent was inexperienced and we still had a lovely holiday. The actual staff in the house were excellent. I am not holding Islcommunivcation. T0 and agree with them with me but i think it woudl have been”

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Posted 1 year ago

“Our 10 day stay was excellent!! We had no complaints. Staff on site were excellent. If there was an issue our emails and texts were returned timely. The accommodation was as described and the pictures were accurate.”

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Posted 1 year ago

“The team did a great job making sure everything was teed up for a great vacation and they delivered in spades on the whole experience!”

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Posted 1 year ago

“We booked a villa in Thailand. We were a bit unsure about the process, as this was our first time using Isle Blue. I must say from beginning to end it was a fantastic experience. They were very responsive and available for our inquires. They were patient as well. As stated, we were concerned with sending payment not having used the company before. They explained things and helped us with setting up the logistics. The trip was also planned last min, approx. two weeks lead time. The villa was amazing. Everything was clean and well maintained. We enjoyed and our kids had the best time. The villa staff were so professional and accommodating. They had several pool toys ready to go for our three children. We were given kayaks and also offered movie night set up outside. We had the most amazing time. There were so many great moments and memories made. Everything was so seamless and smooth. From the pickup at the airport to the full staff welcome when we arrived, and departed. I will say, booking through Isle Blue is a bit more in cost, as opposed to going directly through the property, but not by much. We would use Isle Blue again as they were great to work with. Thank you!”

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Posted 1 year ago

“Kudos to Isle Blue for responsiveness and thoughtful service. Our concierge and housekeeper were first-rate and helped to make our visit to St. Martin (the second) a success. Isle Blue's network for transportation, provisions and catering was amazing! Thank you so much.”

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Posted 1 year ago

“The folks at Isle Blue could not have been more helpful. Anything we needed was taken care of immediately and our stay was spectacular. We would use Isle Blue in the future”