Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,012 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 20th September 2025

Alexa

Isle Blue 5 star review on 12th August 2025

Brittany

Isle Blue 5 star review on 2nd August 2025

Jose H

James

601

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Isle Blue was a good experience overall, not amazing but good. e-mail communication was slow but we did receive the responses. The Villa was a bit misleading (the pictures look better than the reality) but the services given were ok. i would use them again and recommend them.”

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Posted 3 years ago

“Excellent vacation experience! Practically perfect in every way.”

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Posted 3 years ago

“The team at Isle Blue from the beginning were professional, informative, responsive, and a pleasure to work with for our recent trip to Turks & Caicos. On on site concierge Ronald was super helpful, both upon arrival and during our stay at the fabulous Villa Siena. He was very responsive, kind, and went out of his way to connect us with a head chef when we dined at a nearby top restaurant.”

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Posted 3 years ago

“The Isle Blue concierge were very helpful during the process. A representative came out to Tamarind Villa and helped us book a Catamaran tour. The tour was nice but we all agreed that having three young kids a private tour would have been more recommendable. Next time I guess!”

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Posted 3 years ago

“Isle Blue apartment was conveniently located in front of Dover beach, close to a supermarket and the Gap. The pools were a bonus with access to the beach. The apartment was flawless with all amenities you can ask for. Sandra and Chris were very helpful on location. I recommend this apartment and Isle Blue services.”

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Posted 3 years ago

“Although the property Bay Gardens Waters Edge Villa #2 was beautiful, there was not a single day we did not incur a problem with either the property and/or the staff. We had to deal with faulty plumbing, electricity and the washer. On our last day, we woke at 6:00 am to discover there was no water. For an entire day we did not have water and subsequently could not use the toilets or shower. We had to request permission to use the next-door villa; it was not offered. We did not gain entry until well after 11:00 am. The washer turned our white clothes gray. The staff was unresponsive to our needs. Sadly, every day there was a problem that impacted our ability to enjoy our vacation. I cannot in good faith recommend this property to anyone.”

Helpful Report

Posted 3 years ago

Thank you Margot for your comments. We will pass along the comments to the property manager so they can address your issues. In the mean time, our company will be evaluating the property.

Posted 3 years ago

“Absolutely an amazing experience! This was our second villa with isle blue! Concierge was excellent! Loved villa Elena in Croatia! Views were unreal !”

Isle Blue 5 star review on 3rd August 2022

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Posted 3 years ago

“Was difficult to reach someone initially, but was able to reserve the villa and loved the house. Service was very prompt and easy.”

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Posted 3 years ago

“Chef Roy and the entire staff was great. The only problem was we were without WIFI for 2 days. We were told that it would be back later that night but that never occurred. This problem cost me a bit of money since my job relies on WIFI. Was disappointed that it never came back up before we left.”

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Posted 3 years ago

“Easy to work with”

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Posted 3 years ago

“Transportation, house, staff, food and activities were all exceptional.”

Isle Blue 5 star review on 31st July 2022

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Posted 3 years ago

“Dream come true. Best relaxing vacation “ever”.”

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Posted 3 years ago

“I had a beautiful trip! My personal concierge Stephanie was very helpful and made my planning easy. She was always assessable by email or phone and had great recommendations. I see another Isle Blue trip in the near future. I definitely recommend to anyone.”

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Posted 3 years ago

“The Villa was amazing along with the best Chef and unforgettable Staff. We had an AWESOME time celebrating my 50th Birthday. The view is breathtaking and I look forward to booking more luxury villas with Isle Blue.”

Isle Blue 5 star review on 27th July 2022

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Posted 3 years ago

“Coral Pavilion booked via Isle Blue was awesome. Incredible staff, service, and overall quality of stay.”

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Posted 3 years ago

“We are currently at the Radwood Beachouse 2 and it is truly paradise. This is our first time using Isle Blue and everything was so easy. Very helpful and professional staff from initial booking to our actual stay. Chef and housekeeper are delightful. I would recommend this villa and this rental company to everyone! Thank you for this amazing experience!”

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Posted 3 years ago

“Our villa was beautiful! The staff was amazing! Every detail and care by the staff was impeccable! Sanya, Gregory, Jigga, Chef, Donna, and Dawnette were welcoming, accommodating, and polite. My apologies if I didn’t mention each staff person but every single person on the property who was with us during our stay, the driver, security etc. They all made our stay so memorable. The villa was clean, comfortable, and decorated beautifully, the entire property is exquisite but it was the fine staff who made our vacation memorable. I’m forever grateful!”

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Posted 3 years ago

“They were very nice and helpful.”

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Posted 3 years ago

“It was amazing. The location is gorgeous and the best part was the hospitality! Loved how attentive the housekeeper Maureen and butler Jeffrey was. Chef Claude is talented yet such a nice guy. Enjoyed the amenity like the shampoo conditioner body wash and lotion by Grown Alchemist. Essential oil diffusers were a nice touch, too.”

Isle Blue 5 star review on 25th July 2022

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Posted 3 years ago

“Very helpful and professional. We will be using Isle Blue again.”

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Posted 3 years ago

Isle Blue is rated 4.7 based on 1,012 reviews