Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,013 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 20th September 2025

Alexa

Isle Blue 5 star review on 12th August 2025

Brittany

Isle Blue 5 star review on 2nd August 2025

Jose H

James

601

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Isle Blue was very difficult to get a hold of, but Sue was great to work with once I was connected to her. Nice user-friendly website.”

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Posted 4 years ago

Good day Trina, We are delighted to hear that you enjoyed your stay at villa Christina. We wish to personally apologize for any delays in communicating with our company while we deal with historic demand and requests. Our apologies. We hope to welcome you back to any of our 5000 villas in the future.

Posted 4 years ago

“Upon arriving we learned that the Isle Blue local concierge who was supposed to meet us at the house could not come. They also did not arrange for the departure transfer like they were supposed to. The actual villa manager was amazing and fixed this for us but Isle Blue did a terrible job with communication. Also, Isle Blue told us there was a $5000 deposit for food required. The villa chef and concierge were told to spend all of that budget and said that was so much more than normal and had no idea we were required to pay this. Terrible communication which resulted in is spending so much more on food than required. Advice - book directly with the villa and don’t pay for an agency. Never again.”

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Posted 4 years ago

Good day Kristen, Thank you for your review and we are sorry to hear about your experience. We will look into this matter and get back to you. In regards to the food deposit, this is not our policy but set by the property. Under no circumstance did we instruct them on how to spend the deposit and certainly not to spend all of the budget. They are only to cover the cost of food and beverages associated with the chef service. They are to refund you any unused portion. That is a blatant misrepresentation by the property and one we will correct for you. We will look into the arrivals issue as well. We are terribly sorry for this and will get back to you promptly once we have answers. Thank you for providing this critical feedback as it allows us to properly address a property's performance.

Posted 4 years ago

“A pleasure to work with. Professional, responsive, detail oriented and the properties are exactly what you see. Spectacular!”

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Posted 4 years ago

“Loved Isle Blue services provided quick response, very polite and detailed. Also, gave options for additional services that I needed, such as chef, transportation etc. Already recommended to friends and I will definitely be using them again in the future!”

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Posted 4 years ago

“Very nice experience, however, it was very far from the main attractions on the island. Everything else was exceptional.”

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Posted 4 years ago

“Great to work with! Sandy Bottom is a Beautiful well kept home .. Thanks!!”

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Posted 4 years ago

“Isle Blue was easy to work with during all phases of our trip planning. Everything went smoothly.”

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Posted 4 years ago

“They were so helpful and very quick to respond to questions Had the best vacation thanks to all of there work”

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Posted 4 years ago

“Great Service.”

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Posted 4 years ago

“We stayed at positono in turks It was wonderful The staff Met us there they were great The coffee machine broke and they had a new CNN one out To us in 30 mins”

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Posted 4 years ago

“The staff was stellar and the home is fantastic. I loved the location and seclusion. There was access to the beach with great views and use of canoes or paddle boards. It was an awesome trip.”

Isle Blue 5 star review on 30th June 2021

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Posted 4 years ago

“Quite simply the best experience. They communicated well, the property was as advertised, and the local staff was very helpful with our needs. My wife and I cannot wait to book another trip.”

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Posted 4 years ago

“This place was amazing! From the unbelievable view to the top notch hospitality, we had a magical vacation. Carole and her team went above and beyond to meet our every need during our trip.”

Isle Blue 5 star review on 28th June 2021

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Posted 4 years ago

Dear Megan, It was a pleasure welcoming you to villa Petit Plage 5. Your photos are wonderful. We hope to welcome you back in the near future. It has been a pleasure working with you. With warm regards, Isle Blue

Posted 4 years ago

“Isle Blue did a great job helping us find the perfect vacation villa.”

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Posted 4 years ago

Dear Cara, It was a pleasure welcoming you to villa Oasis. We hope to welcome you back in the near future. It has been a pleasure working with you. With warm regards, Isle Blue

Posted 4 years ago

“Working with the team at Isle Blue was great. Helpful, responsive, tireless about answering our questions. The handoff to the team onsite was a little abrupt, but it worked out well. Sue and Steve were amazingly professional and helpful.”

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Posted 4 years ago

“Very friendly staff :)”

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Posted 4 years ago

“It was amazing really amazing The house manager was really friendly helped us with every need The made was awesome. A+”

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Posted 4 years ago

“We booked a house, put down a deposit and then were told that the owner decided he did not want to rent Tuesday to Tuesday. We were very disappointed, but Isle Blue helped us find another house (which we loved) and gave us a discount - though we ended up spending much more! We specifically asked if the beach was swimmable and were told it was, but it was not. It will be in a few weeks but not for the time that we were renting. That was disappointing. The concierge was very helpful. Booked our chef who was great. Communication with the staff locally was not great, however. They could have coordinated better.”

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Posted 4 years ago

“Isle Blue could not have been easier to work with. Planning a last minute vacation and they were very accommodating on money transfers and everything. Wonderful.”

Isle Blue 5 star review on 30th March 2021

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Posted 4 years ago

“Everything was amazing from beginning to end. When we arrived at the villa, we were greeted by Juan who showed us everything we needed and addressed all concerns during our stay. We will definitely be booking our next stay through Isle Blue!”

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Posted 4 years ago

Isle Blue is rated 4.7 based on 1,013 reviews