Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,013 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 20th September 2025

Alexa

Isle Blue 5 star review on 12th August 2025

Brittany

Isle Blue 5 star review on 2nd August 2025

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James

601

Anonymous

Anonymous // 01/01/2019

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“Great location within walking distance of two beaches and close to Grand Case.”

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Posted 5 years ago

“The Isle Blue team was very helpful with making our trip a memorable one. We did a ton of research but we leaned on them to be sure we were making the best selections and not missing anything. The concierge was willing to help with everything we threw at her and the team followed up several times before, during and after our trip. We will definitely use them to book our next trip!”

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Posted 5 years ago

“Appreciated the coordination of dates of occupancy with two other couple for part of the time we were there.”

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Posted 5 years ago

“Every thing was great. Only let down was we were not met at the airport as told we would. We received a phone call while waiting to say house wasn't ready and suggestion that we go for lunch. All fine, but we didnt know where we were going so eventually met up with rep at Avis who we followed to villa and then walked to lunch.”

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Posted 5 years ago

“Service was overall good and easy going. Our main contact changed several time. So we had to deal with various persons, but did not miss any information. Arriving once on the island we did not have anymore contact to the agency.”

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Posted 5 years ago

“1. Meet at airport was very poor. No last name on a sign and sign did not say Isle Blue. 2. House ok but pool useless. No shallow end. All 7' deep. Big concern with children. 3. Weird driveway entrance. 4. Beds way too low. Not really comfortable. 5. Was not made aware of gate at entrance to tract in first meeting at house. It was in the info binder but did not read it and couldn't figure out how to get out to dinner on first night.”

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Posted 5 years ago

“Great villa. Wonderful staff of friendly helpful Bajans. Only criticism is that IB didn’t give me an address of villa. Only villa name in development. Spent an hour wandering around looking, phone help to IB office was weak”

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Posted 5 years ago

“It is really between acceptable and poor. Picture we saw was misleading. Eleven people could not fit on beach.we had to carry chairs to beach and back. No umbrellas. House. One towel per person for the day. No bar soap or Kleenex, no wastebaskets,we asked for them. We had to ask for more toilet paper. Living room was unbearable the heat was beyond. Kitchen Freezer did not work. Had to be Fixed. Electrical in kitchen was very dangerous . It was giving people shocks.We had a lot children, extremely dangerous. We were told restaurants and food stores were fifteen to twenty minutes away. Far from the truth. Beaches had no chairs or umbrellas .Beaches were twenty five minutes away and we had to go back to house to make lunch since There was not food sold on beach. We were very disappointed with this vacation.We should not have been miss lead. It is not the way to get keep guests. We are a patient group of people but this was outrages. The price we payed for this house was totally ridiculous.”

Helpful Report

Posted 5 years ago

“I think you are good at signing up customers, OK at providing information by way of preparation, and then quite average at following through on location. We ended up doing most of our arrangements ourselves because the concierge assigned to us was either not answering phone calls or misunderstanding our needs. The worst thing was that there was an attempt to charge us twice for the maid services at the end, plus we had to pay an unforeseen AC charge as if AC is optional in island locations.”

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Posted 5 years ago

“Very informative and smooth transitions. Attentive and helpful”

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Posted 5 years ago

“Decent experience with Isle Blue”

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Posted 5 years ago

“What a great selection of fabulous vacation villas! We will definitely book with Isle Blue again. The communication and concierge emails were very helpful.”

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Posted 5 years ago

“good service and courteous staff. Lisa understood what we wanted but we didn’t understand from her or from website that condo was on 3 levels which is very tiring especially with children .”

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Posted 5 years ago

“Awesome company who answered all my questions promptly.”

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Posted 5 years ago

“Isle Blue was great to deal with, easy and informative. We have used them a few times with much success.”

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Posted 5 years ago

“As far as Isle Blue the company goes they did great at getting our questions answered and a timely and professional manner.”

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Posted 5 years ago

“as always, great customer service - everything organized to perfection! Many thanks to everyone at Isle Blue”

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Posted 5 years ago

“We enjoy our stay at Villa Nita. Sitting out on the deck in the comfy outdoor furniture, morning, noon and night. The bedrooms were very well appointed. The kitchen was modern and had all the essentials. The only down was the built in espresso maker wasn’t working but they had a counter top one to use, we just didn’t know that before we bought our coffee. Besides that the gorgeous views and pool made it hard to go enjoy the rest of the island. Easy to get everywhere from location.”

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Posted 5 years ago

“Amazing I will book again with them!”

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Posted 5 years ago

“Very professionally handled my reservations from beginning to end. Thank you!”

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Posted 6 years ago

Isle Blue is rated 4.7 based on 1,013 reviews