Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.73

4.7 Rating 978 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 978 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 26th June 2025

Leann

Isle Blue 5 star review on 24th June 2025

Virginia

588

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great house, Sandy Bottom! And Morris was the very best we could have hope for! Thanks for so many great memories”

Isle Blue 5 star review on 29th November 2022

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Posted 2 years ago

Thank you for sharing your beautiful photos and your kind review. We hope to welcome you back to any of our villas in the near future. -Isle Blue

Posted 2 years ago

“Just got home from our second stay at Villa Capri. We love everything about it. The villa is beautiful and well maintained. Beach is just steps outside. Views are breathtaking. Close to some fantastic restaurants. Can’t recommend enough. Already looking forward to next trip.”

Isle Blue 5 star review on 31st October 2022

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Posted 2 years ago

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

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Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“Transportation, house, staff, food and activities were all exceptional.”

Isle Blue 5 star review on 31st July 2022

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Posted 2 years ago

“Unbelievable vacation! The chef, staff, and property were incredible. Highly highly recommended”

Isle Blue 5 star review on 21st February 2023

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Posted 2 years ago

“I have nothing negative to say so Thank You for ensuring my first out of the country visit was wonder. My friends are already asking me where I stayed as they loved my pictures.”

Isle Blue 5 star review on 2nd November 2022

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Posted 2 years ago

“Our stay at the Capri Villa was perfect. The villa was spotless, well cared for and all the amenities we could have wanted. Julian, the local manager was thoughtful and thorough. Top notch vacation!”

Isle Blue 5 star review on 25th October 2022

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Posted 2 years ago

“Lacks proactive concierge service, something we feel should be a standard at this level of rental and what we've experienced with other rental service providers. In the question below, "How quick did the company reply to your queries?"... The selections only go up to a week but the real answer was never. Something that will likely have me looking at other providers next time round.”

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Posted 3 years ago

“Our experience was wonderful staying at Happy Bay Villa in April. Isle Blue email Responses were prompt, house was clean and concierge service great! Loved the daily maid service, free transfer to and from airport and the car rental company delivered our vehicle to the house and picked it up upon leaving so no confusion at airport! House views are spectacular! We also chartered a boat which was all handled thru Isle Blue, which was very nice. Captain Frank was awesome!!! I would definitely rent this house thru them again. The only down was the size of washer and dryer and dryer takes a long time to dry clothes but it wouldn’t stop me from coming back!!”

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Posted 2 months ago

Dear Susan, We are delighted to hear your stay at Happy Bay Villa was so wonderful. It brings us joy knowing our team provided prompt service and that you appreciated the concierge assistance, daily maid service, and seamless transportation arrangements. We're especially pleased you enjoyed the spectacular views and your boating experience with Captain Frank. Your feedback regarding the washer and dryer is noted, and we truly appreciate your understanding. We would be honored to welcome you back for another exceptional stay. Warm regards, The Isle Blue Team

Posted 2 months ago

“Isle Blue definitely made it a vacation to remember. From the amazing staff that were available 24/7 to the unreal view as soon as you walk out the doors. Everything you needed was right on site. The beach was beautiful and the pool was great.”

Isle Blue 5 star review on 12th September 2023

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Posted 1 year ago

“Everyone I dealt with was fantastic! Knowledgeable, kind, patient, and quick with a response. I couldn’t be happier!”

Isle Blue 5 star review on 5th June 2023

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Posted 2 years ago

Thank you so much for taking the time to share your wonderful review and for providing such kind words about your experience with us. We are thrilled to hear that everyone you interacted with at Isle Blue was fantastic and that our team members were knowledgeable, kind, patient, and responsive. It brings us great joy to know that we could contribute to your happiness and create a memorable experience for you. We take pride in our commitment to providing exceptional service and ensuring that our guests receive the utmost care and attention throughout their journey with us. Your comments and appreciation mean a lot to us, and we are truly grateful for your feedback. It was our pleasure to assist you, and we hope to have the opportunity to welcome you back to Isle Blue in the future for another incredible vacation. Thank you for sharing your photos

Posted 2 years ago

“Isle blue what can I say.... you made the trip perfect from the moment we first spoke to our arrival back In Canada. We can't wait to plan our next visit. Thanks so so much.”

Isle Blue 5 star review on 10th January 2023

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Posted 2 years ago

“We were treated like kings and queens. The staff was phenomenal couldn't have had a better time!”

Isle Blue 5 star review on 24th February 2022

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Posted 3 years ago

“Booked houses in st Martin two times and both times the service has been excellent. We are looking at booking our third house and will def use isle blue again!”

Isle Blue 5 star review on 9th January 2022

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Posted 3 years ago

“Prime example of a company using the pandemic to take advantage of people. They are refusing to give us a refund for a trip we have planned in 10 days, at a time when we could really use our money instead of a voucher for a future date. Turks and Caicos has stopped all travel. It's not us cancelling the trip, therefore we should get a refund. Truly shameful.”

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Posted 5 years ago

We are not familiar who this guest may be but with that being said, we take serious issue with these inappropriate comments. Our company has been working tirelessly on behalf of our clients to re-accommodate them at their reserved property to more suitable dates. We fully understand and appreciate the impact of the current global challenges in the fight against Covid-19. We have dedicated ample resources and long hours by our team to ensure our impacted guests have been resettled. The challenge with property rentals is that they are guided by short term lease agreements between the guest and the property owner. The villas are able to host guests during this impacted period. Unfortunately, guests may not be willing or unable to travel. As outlined in the lease agreement, the guest assumes the risk related to travel and reaching their destination. Thus, throughout the vacation planning process we remind and advocate our guests to obtain travel insurance to protect against the unexpected. Moreover, we have been aggressively negotiating with property managers to allow for penalty free postponement of travel up to 18 months from their original dates to ensure our guests are whole. We have provided our guests with numerous options and guidance on the best strategy even customized negotiations between guest and property owner. If this reviewer is a guest of ours, then we wish the individual would have engaged with us to negotiate the best possible and mutually accepted outcome between guest and property owner.

Posted 5 years ago

“Isle Blue was great to work with in booking our vacation villa. Everything from booking to arrival and departure went flawlessly. The property we booked looked exactly like the photos and had all the amentities promised. Isle Blue made it a breeze to book our vacation.”

Isle Blue 5 star review on 21st July 2024

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Posted 11 months ago

Dear Charles, Thank you for your fantastic review! We’re delighted to hear that your experience with Isle Blue was smooth from booking to departure. It’s great to know that the property met your expectations and that you found the booking process easy. We look forward to helping you plan your next vacation! Warm Regards, The Isle Blue Team

Posted 11 months ago

“They were great to work with and our stay at Sandy Bottom was something we'll never forget. 60th birthday celebration. The entire team was professional and first class. We will be back for another trip soon.”

Isle Blue 5 star review on 28th June 2024

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Posted 1 year ago

“Very nice property in an excellent location. The view was amazing. It fit well in the plans for a get away.”

Isle Blue 5 star review on 28th April 2024

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Posted 1 year ago

“We wanted for nothing! Our chef, Linda, crafted excellent meals and accomodated any request. Our Butler, Lorraine took excellent care of us and planned events that made our visit most enjoyable. Our housekeeper Verneice made sure our villa was immaculate at all times. We had a wonderful stay and would definitely come back again!”

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Posted 1 year ago

“We booked a villa in Thailand. We were a bit unsure about the process, as this was our first time using Isle Blue. I must say from beginning to end it was a fantastic experience. They were very responsive and available for our inquires. They were patient as well. As stated, we were concerned with sending payment not having used the company before. They explained things and helped us with setting up the logistics. The trip was also planned last min, approx. two weeks lead time. The villa was amazing. Everything was clean and well maintained. We enjoyed and our kids had the best time. The villa staff were so professional and accommodating. They had several pool toys ready to go for our three children. We were given kayaks and also offered movie night set up outside. We had the most amazing time. There were so many great moments and memories made. Everything was so seamless and smooth. From the pickup at the airport to the full staff welcome when we arrived, and departed. I will say, booking through Isle Blue is a bit more in cost, as opposed to going directly through the property, but not by much. We would use Isle Blue again as they were great to work with. Thank you!”

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Posted 2 years ago

Isle Blue is rated 4.7 based on 978 reviews