Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.73

4.7 Rating 976 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 26th June 2025

Leann

Isle Blue 5 star review on 24th June 2025

Virginia

588

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“We absolutely loved it. (Mosquitos were the only negative).”

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Posted 2 days ago

“Perfect organisation of our stay”

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Posted 1 week ago

Dear Bruno, Thank you so much for your kind words! We’re delighted to hear everything was perfectly organized. We look forward to welcoming you back soon! Warm regards, The Isle Blue Team

Posted 5 days ago

“Had a fantastic time at Blue Lagoon in Mahoe Bay, BVI. Isle Blue was great to deal with, efficient, and lots of information. Loved the villa!”

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Posted 1 week ago

Dear Mercedes, Thank you for your lovely feedback! We're so glad you had a fantastic time at Blue Lagoon and enjoyed working with our team. We look forward to welcoming you back for another amazing stay! Warm regards, The Isle Blue Team

Posted 5 days ago

“Isle Blue was so easy to work with. Cheyenne, our concierge, was excellent and so helpful. Everything was setup perfectly for our stay. Groceries were in place; car was ready when we arrived. Airport shuttles were timely. We can’t say enough good things about our experience with Isle Blue and will definitely book with them again!”

Helpful Report

Posted 1 week ago

Dear Leann, Thank you for your lovely review! We’re so glad to hear everything went smoothly and that Cheyenne made your stay extra special. We look forward to welcoming you back again! Warm regards, The Isle Blue Team

Posted 1 week ago

“Everything about the Isle Blue experience was top notch. All correspondence were answered quickly and in a helpful manner. The vacation house itself was beatuful, fully stocked and extremely clean. Everyone we interacted with at Isle Blue and around the house were kind and helpful. We didn't use the concierge much, but his recommendations were wonderful and he answered quickly. We will absolutely book another stay with Isle Blue as soon as we can. It was even better than advertised.”

Isle Blue 5 star review on 21st June 2025

Helpful Report

Posted 2 weeks ago

Dear Abby, Thank you so much for the wonderful feedback! We're delighted to hear everything exceeded your expectations and that you enjoyed both the home and the service. We truly look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 1 week ago

“Isle Blue makes it easy to book your dream villa, just about anywhere!”

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Posted 2 weeks ago

Dear Aaron, Thank you so much for your kind words! We’re thrilled to hear you had a great experience booking with us. Warm regards, The Isle Blue Team

Posted 1 week ago

“We absolutely loved our stay in Punta Mita, Mexico with Isle Blue. The experience from booking through check-out was nothing short of 5 star. The condo we stayed in was the definition of luxury. Extremely clean with high end everything (bath products, furniture, appliances, bedding, etc.). The concierge and fridge stocking service made this even better. But nothing...I mean nothing...surpassed the wonderful woman, Gabby, who cleaned and cooked for us every day. Truly amazing!”

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Posted 2 weeks ago

Dear Amy, Thank you for your glowing review! We're thrilled your Punta Mita experience exceeded expectations, from the luxurious condo to our concierge services. Gabby will be delighted to hear how much you appreciated her care, she truly embodies our commitment to exceptional hospitality. We can't wait to welcome you back! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Every one I dealt with at Isle Blue from the start of the villa rental to the departure at the villa provided excellent service.”

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Posted 3 weeks ago

Dear Terry, Thank you for recognizing our team's efforts! We strive to provide seamless service from start to finish, and we're so pleased we could meet your expectations. It would be our pleasure to host you again. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Isle Blue steered us to an unforgettable stay at Casa Cola de Ballena in Punta Mita Mexico. A Staff of 7 stood ready to serve us 24/7 the food was way above restaurant levels , and the palatial Villa was impressive and the setting pure magic!”

Isle Blue 5 star review on 8th June 2025

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Posted 4 weeks ago

Dear Alan, What a joy to read about your Punta Mita getaway! Casa Cola de Ballena truly is special, and we're honored you appreciated its palatial beauty, attentive staff, and outstanding cuisine. Thank you for trusting us with your vacation. We can't wait to plan your next escape! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Very easy to work with and helped us when we had a travel delay.”

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Posted 4 weeks ago

Dear Margie, We're so glad we could support you during your delay! Providing seamless service is our priority, and we're delighted we could make your experience easier. Thank you for choosing us. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Wonderful trip. The concierge service was outstanding. Would not hesitate to book again with them.”

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Posted 1 month ago

Dear Brad, Thank you for choosing Isle Blue! We're so pleased our concierge service exceeded your expectations. Your trust in us is greatly appreciated, and we can't wait to plan another wonderful trip for you. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“A truly magical experience from start to finish! We love the concierge service and the regular communication preparing for our trip and once we arrive, it was nothing short of perfect. The house was lovely and when we reached out to the staff with questions or small issues, each was responded to and resolved immediately. We will absolutely come back and use this service again. Highly recommend!”

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Posted 1 month ago

Dear Kerin, Thank you for your glowing review! We're thrilled your experience was magical from beginning to end and that our concierge team provided seamless service throughout your stay. It was our pleasure to ensure every detail was perfect, and we can't wait to welcome you back for another exceptional getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our family has used Isle Blue for separate villa bookings in St. Martin and in Turks & Caicos. In both instances, the team were responsive, easy to deal with and polite. I could not think of a better team to deal with - we have had nothing but positive experiences”

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Posted 1 month ago

Dear Thomas, We're so grateful for your kind words and loyalty! It's been our pleasure to arrange your villa stays across the Caribbean, and we're thrilled our team's professionalism and responsiveness have made each experience special for your family. We can't wait to welcome you back to any of our destinations. Warm regards, The Isle Blue Team

Posted 1 month ago

“A very professional company who at ever contact responded quicky with all the infronation needed.”

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Posted 1 month ago

Dear Kevin, We truly appreciate your positive feedback! It's wonderful to know our team provided the prompt, professional service you deserved. Your satisfaction means everything to us, and we can't wait to welcome you back. Warm regards, The Isle Blue Team

Posted 1 month ago

“Great customer service! Rhonda was very helpful and extremely responsive! Thank you !”

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Posted 1 month ago

Dear Ashley, Thank you so much for your lovely review! We’re delighted Rhonda provided such great service, and we’ll be sure to share your kind words with her. Warm regards, The Isle Blue Team

Posted 1 month ago

“I've been renting villas in the Caribbean for 20 years and Aqua Rock was my first rental with Isle Blue; it most certainly won't be my last! I am impressed with everything: the caliber of properties, website design and photography, clarity of details, and responsive communication throughout. Being met at the airport and driven "home" was a wonderful plus, alleviating the need to navigate a new environment after the stress of travel.”

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Posted 1 month ago

Dear Eve, Thank you for your heartfelt review! We’re honored that you chose Isle Blue for your first rental with us and absolutely delighted that Aqua Rock exceeded your expectations. Your kind words about our properties, service, and attention to detail mean the world to us. We can’t wait to welcome you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“We were pleased with our booking experience, and the coordination of all elements of the trip.”

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Posted 1 month ago

Dear Jeffrey, Thank you for your kind words! We're delighted you had a smooth booking experience and enjoyed our coordination services. We look forward to welcoming you again. Warm regards, The Isle Blue Team

Posted 1 month ago

“Superb experience from start to finish. Our visit to San Martin was amazing & it started by the services of Isle Bleu: car, concierge, housekeeping & food stocking. Our villa on the hill was bright, airy and perfectly stocked for every whim & maintained beautifully. Id go back in a heartbeat!!”

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Posted 1 month ago

Dear Jodi, Thank you for your wonderful feedback! We are thrilled your St Martin experience was superb and that our services contributed to your perfect getaway. It would be an honor to welcome you back anytime. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our villa was paradise. Isle Blue took very good care of us during our stay.”

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Posted 1 month ago

Dear Sherron, Thank you for your wonderful review! We are thrilled you enjoyed your stay in paradise and that our team could take great care of you. Warm regards, The Isle Blue Team

Posted 1 month ago

“We were very happy with your services. We are thinking about booking with you again.”

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Posted 2 months ago

Dear Susan, Thank you for your kind review! We are delighted to hear you enjoyed your experience and would love to welcome you back. Warm regards, The Isle Blue Team

Posted 1 month ago

Isle Blue is rated 4.7 based on 976 reviews