Isle Blue Reviews

4.7 Rating 761 Reviews
94 %
of reviewers recommend Isle Blue
4.7
Based on 761 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.6 out of 5
Read Isle Blue Reviews

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 18th March 2024
Megan
Isle Blue 5 star review on 14th March 2024
Teresa
Isle Blue 5 star review on 6th March 2024
Rob
Isle Blue 5 star review on 6th March 2024
Rob
Isle Blue 5 star review on 6th March 2024
Rob
Isle Blue 5 star review on 6th March 2024
Rob
Isle Blue 5 star review on 22nd February 2024
Kelsey
457
Anonymous
Anonymous  // 01/01/2019
Great house, Sandy Bottom! And Morris was the very best we could have hope for! Thanks for so many great memories
Isle Blue 5 star review on 29th November 2022 Isle Blue 5 star review on 29th November 2022 Isle Blue 5 star review on 29th November 2022 Isle Blue 5 star review on 29th November 2022 Isle Blue 5 star review on 29th November 2022 Isle Blue 5 star review on 29th November 2022 Isle Blue 5 star review on 29th November 2022
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Posted 1 year ago
Thank you for sharing your beautiful photos and your kind review. We hope to welcome you back to any of our villas in the near future. -Isle Blue
Posted 1 year ago
Just got home from our second stay at Villa Capri. We love everything about it. The villa is beautiful and well maintained. Beach is just steps outside. Views are breathtaking. Close to some fantastic restaurants. Can’t recommend enough. Already looking forward to next trip.
Isle Blue 5 star review on 31st October 2022 Isle Blue 5 star review on 31st October 2022
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Posted 1 year ago
Transportation, house, staff, food and activities were all exceptional.
Isle Blue 5 star review on 31st July 2022 Isle Blue 5 star review on 31st July 2022 Isle Blue 5 star review on 31st July 2022
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Posted 1 year ago
I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !
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Posted 2 years ago
Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.
Posted 2 years ago
Unbelievable vacation! The chef, staff, and property were incredible. Highly highly recommended
Isle Blue 5 star review on 21st February 2023 Isle Blue 5 star review on 21st February 2023 Isle Blue 5 star review on 21st February 2023 Isle Blue 5 star review on 21st February 2023
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Posted 1 year ago
I have nothing negative to say so Thank You for ensuring my first out of the country visit was wonder. My friends are already asking me where I stayed as they loved my pictures.
Isle Blue 5 star review on 2nd November 2022 Isle Blue 5 star review on 2nd November 2022
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Posted 1 year ago
Our stay at the Capri Villa was perfect. The villa was spotless, well cared for and all the amenities we could have wanted. Julian, the local manager was thoughtful and thorough. Top notch vacation!
Isle Blue 5 star review on 25th October 2022
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Posted 1 year ago
Lacks proactive concierge service, something we feel should be a standard at this level of rental and what we've experienced with other rental service providers. In the question below, "How quick did the company reply to your queries?"... The selections only go up to a week but the real answer was never. Something that will likely have me looking at other providers next time round.
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Posted 1 year ago
Isle Blue definitely made it a vacation to remember. From the amazing staff that were available 24/7 to the unreal view as soon as you walk out the doors. Everything you needed was right on site. The beach was beautiful and the pool was great.
Isle Blue 5 star review on 12th September 2023 Isle Blue 5 star review on 12th September 2023 Isle Blue 5 star review on 12th September 2023 Isle Blue 5 star review on 12th September 2023
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Posted 6 months ago
Everyone I dealt with was fantastic! Knowledgeable, kind, patient, and quick with a response. I couldn’t be happier!
Isle Blue 5 star review on 5th June 2023 Isle Blue 5 star review on 5th June 2023 Isle Blue 5 star review on 5th June 2023
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Posted 9 months ago
Thank you so much for taking the time to share your wonderful review and for providing such kind words about your experience with us. We are thrilled to hear that everyone you interacted with at Isle Blue was fantastic and that our team members were knowledgeable, kind, patient, and responsive. It brings us great joy to know that we could contribute to your happiness and create a memorable experience for you. We take pride in our commitment to providing exceptional service and ensuring that our guests receive the utmost care and attention throughout their journey with us. Your comments and appreciation mean a lot to us, and we are truly grateful for your feedback. It was our pleasure to assist you, and we hope to have the opportunity to welcome you back to Isle Blue in the future for another incredible vacation. Thank you for sharing your photos
Posted 9 months ago
Isle blue what can I say.... you made the trip perfect from the moment we first spoke to our arrival back In Canada. We can't wait to plan our next visit. Thanks so so much.
Isle Blue 5 star review on 10th January 2023 Isle Blue 5 star review on 10th January 2023 Isle Blue 5 star review on 10th January 2023 Isle Blue 5 star review on 10th January 2023
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Posted 1 year ago
We were treated like kings and queens. The staff was phenomenal couldn't have had a better time!
Isle Blue 5 star review on 24th February 2022
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Posted 2 years ago
Booked houses in st Martin two times and both times the service has been excellent. We are looking at booking our third house and will def use isle blue again!
Isle Blue 5 star review on 9th January 2022 Isle Blue 5 star review on 9th January 2022
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Posted 2 years ago
Prime example of a company using the pandemic to take advantage of people. They are refusing to give us a refund for a trip we have planned in 10 days, at a time when we could really use our money instead of a voucher for a future date. Turks and Caicos has stopped all travel. It's not us cancelling the trip, therefore we should get a refund. Truly shameful.
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Posted 3 years ago
We are not familiar who this guest may be but with that being said, we take serious issue with these inappropriate comments. Our company has been working tirelessly on behalf of our clients to re-accommodate them at their reserved property to more suitable dates. We fully understand and appreciate the impact of the current global challenges in the fight against Covid-19. We have dedicated ample resources and long hours by our team to ensure our impacted guests have been resettled. The challenge with property rentals is that they are guided by short term lease agreements between the guest and the property owner. The villas are able to host guests during this impacted period. Unfortunately, guests may not be willing or unable to travel. As outlined in the lease agreement, the guest assumes the risk related to travel and reaching their destination. Thus, throughout the vacation planning process we remind and advocate our guests to obtain travel insurance to protect against the unexpected. Moreover, we have been aggressively negotiating with property managers to allow for penalty free postponement of travel up to 18 months from their original dates to ensure our guests are whole. We have provided our guests with numerous options and guidance on the best strategy even customized negotiations between guest and property owner. If this reviewer is a guest of ours, then we wish the individual would have engaged with us to negotiate the best possible and mutually accepted outcome between guest and property owner.
Posted 3 years ago
We wanted for nothing! Our chef, Linda, crafted excellent meals and accomodated any request. Our Butler, Lorraine took excellent care of us and planned events that made our visit most enjoyable. Our housekeeper Verneice made sure our villa was immaculate at all times. We had a wonderful stay and would definitely come back again!
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Posted 6 months ago
We booked a villa in Thailand. We were a bit unsure about the process, as this was our first time using Isle Blue. I must say from beginning to end it was a fantastic experience. They were very responsive and available for our inquires. They were patient as well. As stated, we were concerned with sending payment not having used the company before. They explained things and helped us with setting up the logistics. The trip was also planned last min, approx. two weeks lead time. The villa was amazing. Everything was clean and well maintained. We enjoyed and our kids had the best time. The villa staff were so professional and accommodating. They had several pool toys ready to go for our three children. We were given kayaks and also offered movie night set up outside. We had the most amazing time. There were so many great moments and memories made. Everything was so seamless and smooth. From the pickup at the airport to the full staff welcome when we arrived, and departed. I will say, booking through Isle Blue is a bit more in cost, as opposed to going directly through the property, but not by much. We would use Isle Blue again as they were great to work with. Thank you!
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Posted 11 months ago
Fantastic Villa for 14 people with a great location (best in Sint Maarten) the view is amazing, the staff is very helpful
Isle Blue 5 star review on 6th March 2023
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Posted 1 year ago
We booked a stay at Villa Amalia on St Maarten and the experience was amazing. Prior to leaving, Mary helped organize all of the information needed to prepare for our groups stay, and once our trip approached and we were on the island Mehdi was excellent at helping arrange for transportation, excursions, and ensuring we were well taken care of. I can't thank the team at Isle Blue enough for helping to make my wife's birthday celebration an unforgettable vacation!! And I cannot forget about the truly marvelous staff at the house (Nadia, Chef T, Chef Nivola, Christine, Suzie, Dayana, and Mr Hodges) who were all amazing by going above and beyond to ensure we were well fed, well taken care of, and having the time of our lives!!
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Posted 1 year ago
We had an incredible time and consider our vacation to Turks & Caicos our favorite trip ever! Isle Blue provided incredible customer service throughout the entire process- from exploring countries and home rentals, to excursions and overall recommendations. We plan to use them again in the future and whole heartedly recommend them to others.
Isle Blue 5 star review on 8th January 2023 Isle Blue 5 star review on 8th January 2023 Isle Blue 5 star review on 8th January 2023 Isle Blue 5 star review on 8th January 2023
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Posted 1 year ago
Isle Blue is an incredible luxury villa host. The home where we stayed in St. Barth's was perfect in every way, and Isle Blue's concierge and host services were better than we expected. They communicated incredibly well with us, and also provided a full cleaning staff and concierge service for us, free of charge. We were blown away with the exceptional service, and we will absolutely use Isle Blue whenever we next travel to any of their locations. P.S. Sebastian was our concierge, and he was phenomenal! We loved him
Isle Blue 5 star review on 13th December 2022 Isle Blue 5 star review on 13th December 2022
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Posted 1 year ago
Isle Blue is rated 4.7 based on 761 reviews