ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I needed fast and easy return on the old one”

Helpful Report

Posted 4 years ago

“Easy, no muss, no fuss replacement, super-fast shipping, and customer service is at the top of their game!”

Helpful Report

Posted 4 years ago

“your price and packaging of product was great and very quick.it is working great so farthanks”

Helpful Report

Posted 4 years ago

“Outstanding customer service!!!!!! Called in my order and everything was taken care of with no hassle at all!!!! Highly recommended!!!!!”

Helpful Report

Posted 4 years ago

“Awesome service. Quick shipping and a quality product. If you’re having doubts about who to use for gauge cluster repair look no further. ISS Automotive does it right the 1st time!!”

Helpful Report

Posted 4 years ago

“Awesome job these folks did. So pleased. Looks brand new. Once they get your cluster, it’s a 2 day turnaround. Highly recommend.”

Helpful Report

Posted 4 years ago

“GREAT PRODUCT AND A WELL THOUGHT OUT PERCHASING PROCEDURE. JUST PERFECT THE WAY IT SHOULD BE.”

Helpful Report

Posted 4 years ago

“Wow! 110% The quality and customer support is next level. Wish other parts companies were like ISS. Cant even compare.”

Helpful Report

Posted 4 years ago

“Very happy about my purchase. Quick and easy”

Helpful Report

Posted 4 years ago

“Very helpful and easy to work with, wouldn't shop anywhere else”

Helpful Report

Posted 4 years ago

“Fast shipping. Great product. I would definitely recommend!”

Helpful Report

Posted 4 years ago

“Item shipped on time and the instrument cluster works perfect! Return of the old cluster was simple and good communication.”

Helpful Report

Posted 4 years ago

“I was completely impressed with the customer service as well as the product. Will recommend and use you guys again! Thank you for a great experience! Daric S Proud Combat Veteran”

Helpful Report

Posted 4 years ago

“Received item promptly And in perfect condition Model number on the back Of My instrument cluster Was not the same as on the paperwork I called ISS and they said the numbers were interchangeable this should be made more clear On the paperwork that you Get with the cluster Other than that everything was great and would do business with them again”

Helpful Report

Posted 4 years ago

“I had a bad gauge cluster on an 04' Chevrolet Silverado. I decided to give these guys a try, I was able to save a bit on the Cluster and get the upgraded blue LED one. Looks and works great. It came in a timely fashion, and I was able to use the original box to ship mine back in. They put the miles in that I estimated mine would be at. I was just under by about 200 miles. A BIG ThANK YOU to ISS Automotive for doing what you do! No longer do I have to Judge my Speed by RPM. Brad Gerdts Mankato, MN”

Helpful Report

Posted 4 years ago

“ISS lived up to their promises and did the job on time and for the price quoted. Thank You Chuck Marsh”

Helpful Report

Posted 4 years ago

“Part arrived on time. Fit the car and worked with no programming.”

Helpful Report

Posted 4 years ago

“Was a Excellent and easy Process from start to finish”

Helpful Report

Posted 4 years ago

“I got very prompt service from ISS. There was one glitch in the programming of my instrument cluster that was fixed quickly and at no cost to me. I highly recommend their service to anyone.”

Helpful Report

Posted 4 years ago

“Great support and responsive to an issue with the product. The video may it easy for DIY - thank you@”

Helpful Report

Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews