ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm the owner of an auto repair shop and replaced an instrument cluster in a customer's vehicle with a unit from ISS. So far everything has been flawless. Truly plug and play. I'll definitely be ordering from ISS again and would recommend ISS to anyone.”

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Posted 4 years ago

“Did an excellent job”

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Posted 4 years ago

“I needed a new CUE unit for a 2014 Cadillac and found ISS Automotive online. These people have their act together and I strongly recommend that you check this company out! Ordering was seamless and shipping was very fast, with return labels and all pertinent information needed within the shipment. The customer service person I dealt with was excellent and provided me with all the information and direction needed. CHECK these guys out.......they are good!!!”

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Posted 4 years ago

“I like the fast service, ISS offered.I ordered it and in the next couple of days I took the old one out and put the new one. It was so nice to have all my guages working once again. thanks ISS”

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Posted 5 years ago

“It was great I'm very satisfied the way it worked out. It works as it should. I'm happy with it. Kirby Cortez.”

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Posted 5 years ago

“Everything is working great installation completed by a novice. Return paper work a little confusing but was handled with a phone call.”

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Posted 5 years ago

“Installed the instrument cluster in my 98 Chevy 1500K. Works great. At first the trip odometer was clicking so I was worried but I reset it and the clicking went away. Excellent solution compared to trying to fix each stepper motor and light one by one. Also, the service engine soon light started to work again and revealed some codes that resulted in the truck running better.”

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Posted 5 years ago

“Very good experience The instrument cluster ordered arrived in a timely manner and worked as advertised Thanks!”

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Posted 5 years ago

“Arrived in great shape good simple tracking of parcel. Product was an exact fit less than a half hour to install. Return shipping was awesome!”

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Posted 5 years ago

“Was very easy to purchase and send my core back and had my odometer in the amount of time that was said and is working great”

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Posted 5 years ago

“Installed easy, return was easy, very good service!!”

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Posted 5 years ago

“Turn around on order and core quite swift. Part came packaged well and ready for core return. Very good experience. Part works perfectly.”

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Posted 5 years ago

“The instrument cluster came back to me quickly and it was exactly what I wanted and everything works great. Thank you ISS Automotive Solitions”

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Posted 5 years ago

“Super fast shipping and great packaging. Vin programming and replacement gauge cluster performs flawlessly.”

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Posted 5 years ago

“These people are great. The product arrived in perfect condition and installed exactly as per directions. Choose ISS!”

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Posted 5 years ago

“This company is terrific!!! The help on the phone was invaluable. The Cue system worked the instant it was installed & it was cosmedicaly perfect. The only complaint I have regards the film that shows remove & install. My Cadillac is a 2015. The film showed a different year. The film is also very quick & lacking detail. Other than that ISS Automotive is GREAT!!!!!!”

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Posted 5 years ago

“My display cluster recently went out after a google search I found ISS. It was great I submitted miles and features I wanted. My cluster came quickly and in good shape. It had clear instructions on how to return my old one. The whole process was quick easy and hassle free I highly recommend ISS to anyone.”

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Posted 5 years ago

“Everything they said they could offer he did it what time Lee I returned my cluster I receive no protection cluster that I had purchased now under warranty I'm no complaints at all I wouldn't recommend this company and I would use them again if need be Tulsa Oklahoma”

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Posted 5 years ago

“Website was easy to use; parts showed up in a very timely manner and were packaged very well. The unit was programmed correctly to the vehicle and the core return process was very simple!”

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Posted 5 years ago

“Contacted ISS Automotive after reviewing others who refurbished instrument clusters for vehicles. They were slightly higher in price but I don’t regret choosing them for my new part. Service has been excellent and I have been very satisfied with the instrument cluster that I received from them. Saved money by using their services and they shipped the part quickly and I received the part fairly fast. Very pleased with everyyhing and would not hesitate to buy from them again.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews