ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful on the phone informative knowledgeable called elsewhere not even close to as helpful would not go anywhere else 🙄”

Helpful Report

Posted 5 years ago

“All went very smoothly: ordering, shipping, installation. New instrument panel looks and functions great.”

Helpful Report

Posted 5 years ago

“A one service”

Helpful Report

Posted 5 years ago

“If you're on the fence about dealing with this company. Do not hesitate! they know what they're doing and have an awesome product! Customer service Leaps and Bounds over their competition! I'm a new customer and ordered a gauge cluster for my Silverado it functions as new and looks new I really look forward doing business with this company again!”

Helpful Report

Posted 5 years ago

“Just put it in and it worked am very satisfied”

Helpful Report

Posted 5 years ago

“Installed my new dash cluster works like a charm I should’ve done it sooner works great thank you very much”

Helpful Report

Posted 5 years ago

“Product worked great and ISS got the radio shipped to me overnight as requested!”

Helpful Report

Posted 5 years ago

“this is one company I would recommend to any one”

Helpful Report

Posted 5 years ago

“We were very happy with this company. The item was received very quickly Had a issue with the first one. Another one was shipped very quickly. Nice people to deal with. Will use them again if possible.”

Helpful Report

Posted 5 years ago

“fast easy and accurate”

Helpful Report

Posted 5 years ago

“Service was fast. Got my order within a week. Everything is insatalled and my problem seems to be resolved! thank you so much for fast friendly service.”

Helpful Report

Posted 5 years ago

“Took about 15 minutes to put in it's pretty much plug and play looks great Glad to have my cluster gauges working again thank you very much”

Helpful Report

Posted 5 years ago

“Flawless process! Purchased a replacement factory entertainment unit for my Yukon Denali. Everything received as promised.”

Helpful Report

Posted 5 years ago

“Very very happy with product and quick response was great”

Helpful Report

Posted 5 years ago

“Recently replaced factory radio in’97 GMC Yukon , thought about recycle yard / used parts then heard about ISS . This is definitely the way to go , fast shipping, part looks and functions as new. Includes limited lifetime warranty that starts as soon as they receive your rebuildable core ( they pay shipping) .”

Helpful Report

Posted 5 years ago

“Truly a plug and play repair. This repair took less that 15 minutes. Everything in my instrument cluster works for the first time in years!”

Helpful Report

Posted 5 years ago

“Everything was great. I will revise the review when my old cluster arrives and my warranty is activated.”

Helpful Report

Posted 5 years ago

“I removed the instrument panel to see if I could repair the lights no way. So l went on line and found you. You made it so simple to order. It came in six days.I installed it two days later and it is working great. Thank you”

Helpful Report

Posted 5 years ago

“Very happy with my purchase at ISS. My cluster was shipped out and returned very quickly. I was having a parasitic drain on my 2003 GMC Dinali cluster. Cluster is working perfectly and no more parasitic drain. Very happy at this point and I feel that the repair cost was more than reasonable. Thank You!”

Helpful Report

Posted 5 years ago

“They were prompt, knowledgeable and courteous. I would recommend them to anyone.”

Helpful Report

Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews