ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased an '09 Chevy Traverse. I noticed that somebody had put in an aftermarket touch screen that was of low quality. I also noticed that some systems in the vehicle was not operating properly. I dug and I scraped and I searched the internet, and I found this site or this link or this lead into this company called ISS. I researched eBay Amazon and everything in between and I went to the site directly and I looked at the unit that I would need for my vehicle. It turns out that what I needed for this vehicle was the original head unit for the '09 Traverse. And with all my research I found that most of them cost upwards to $700 and that was way too much for an '09 to reverse. after going around and around and around and around I finally put my trust in this company called ISS. To make a long story short I purchased the product and whenever I received it it was packed professionally. There is not a scratch on it it looked like it was factory. I uninstalled the aftermarket and I reinstalled what appeared to be a factory unit and it plugged in played perfectly. To my amazement not only to plug and play but my satellite radio came on everything turned on perfectly because I gave them my VIN number so therefore wow it actually worked! What an amazing purchase and what an amazing leap of faith on my part. the head unit fits perfectly because it's factory and it looks brand new and my interior is brand new looking because I take care of it. It fits so well. And it sounds so much better than that aftermarket unit that the previous owner of my car had in there. That aftermarket was weak. These guys at ISS are fantastic! I cannot be happier. I'm not thinking about a dash part but I'll talk about that later. Let's listen people, this is real, these guys are for real. This really happened to me. I'm amazed. Great job ISS!”

ISS Automotive Solutions 5 star review on 20th February 2021

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Posted 4 years ago

“Very nice product”

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Posted 4 years ago

“My experience was great. Thanks for your fast service.”

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Posted 4 years ago

“the part was very good and the sales man was very good on the phone .”

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Posted 4 years ago

“This company is great. Shipping was quick and easy to send back core. Highly recommend them for all your GM cluster needs.”

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Posted 4 years ago

“They so far have always been great to deal with and very very helpful.”

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Posted 4 years ago

“Good service just as promised!”

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Posted 4 years ago

“After receiving an incorrect order from ISS, George helped me correct the issue and was able to overnight me a new cluster.”

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Posted 4 years ago

“Everything that is on the web site was accurate for my application. They sent the cluster with the return packaging. Very easy to take care of. The cluster works great except it does have some features that my silverado does not have. The cluster itself was easy to install and works everytime, like brand new. Great service and company.”

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Posted 4 years ago

“I received Fast and accurate shipment, product is exactly as advertised. I will not hesitate to purchase items from ISS If I have a need.”

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Posted 4 years ago

“Customer service at ISS is from a day gone by. Absolutely outstanding and top notch. Everything far exceeded my expectations. I will be doing business with ISS again. That is for sure.”

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Posted 4 years ago

“My dvd on my 2015 Yukon Denali went out. It’s the dvd on the second row seats. I order the OEM from ISS and it works and look the same as original. Love it.”

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Posted 4 years ago

“Great, great, Great.”

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Posted 4 years ago

“Great buy. Everything worked and shipping was good”

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Posted 4 years ago

“Amazing service and excellent and fast shipping!!! Received the new cluster within 10 days and works amazing”

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Posted 4 years ago

“Perfect custumer service, delivery on time .. Will definitely buy again from them.”

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Posted 4 years ago

“Great service. Part worked perfectly and they notified us when core was received.”

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Posted 4 years ago

“Good service. Right parts!”

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Posted 4 years ago

“Sir: Great Web sight and great service. Very fast delivery, Easy installation. I recommended ISS to the ups delivery man because he had the same problem. Thank you for your service. Mike”

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Posted 4 years ago

“I was incredibly impressed. They were quick and the product was great. I will definitely be using them in the future and recommend them.”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews