ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dont usually review anything but the service from this company is top notch. My wifes screen had the gel crack in between the LCD and the touch screen rendering the unit useless. I put all the information about her car in the website ordered the part. It came in all put together ready to install. Installed in like 10 minutes because i already had mine out. And everything worked perfect.”

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Posted 4 years ago

“Outstanding service and quality products. I will do business with this company again in the future. This is a company that sets the bar for all others to meet.”

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Posted 4 years ago

“they get the job done rate a ten.”

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Posted 4 years ago

“Video was self explanatory and easy to flowers it too 30 minutes or less from start to finish works like it should”

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Posted 4 years ago

“Perfect way to upgrade and see my gauges clearly. Incredibly easy to install.”

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Posted 4 years ago

“The staff has great people and great service and I am pleased with the gmc 2003 work!”

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Posted 4 years ago

“Received it with in 2 weeks was properly packaged and absolutely perfect easy installation works perfect the blue led looks great awesome product for the money”

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Posted 4 years ago

“Quick turnaround. Part looked great. Love the red LED option. Will definitely recommend.”

ISS Automotive Solutions 5 star review on 9th February 2021

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Posted 4 years ago

“Very Professional!! Unbelievable Customer Service!”

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Posted 4 years ago

“So far, so good, fuel gauge working great since replacing instrument cluster.”

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Posted 4 years ago

“Replacement Gauge Cluster was exact match, very happy with this purchase from ISS Automotive.”

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Posted 4 years ago

“Great service and product!”

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Posted 4 years ago

“Had my wife order the cluster, received it about 5 days sooner than expected. Installed myself and is working great and looks great”

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Posted 4 years ago

“I use to replace a gauge stepper motor in my Silverado about once a year. It's a pain in the butt especially if you have lights to replace also. Buying the rebuilt is so much easier. Great price, everything works, custom color, life time warrenty. If you're on the fence just do it. It's a great deal for the price. Shipping is extremely fast also. I think I had mine in 2 days plus if you return the core quickly they never charge the core. Great company to do business with.”

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Posted 4 years ago

“Very good service. I had an issue with my order and they took care of it immediately to correct it.”

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Posted 4 years ago

“Once ordered my replacement instrument cluster arrived within a couple of days and works perfectly. The video was spot-on and the cluster was removed and replaced very easily. Once I returned my old cluster I received an email with my guarantee within two days. Hopefully I will never need your services again but if I do I will definitely use you again.”

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Posted 4 years ago

“Changing it the instrument cluster in my vehicle made a difference like night and day. It was probably one of the most easiest things I’ve done on the car. It It arrived immediately and was packaged well. If I ever run into this problem again I will definitely use ISS.”

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Posted 4 years ago

“Great inventory and courteous Service representatives.”

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Posted 4 years ago

“Came in quicker than expected greatly protected in packing and works great would definitely recommend”

ISS Automotive Solutions 5 star review on 6th February 2021

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Posted 4 years ago

“I've had issues for 2 years with my dash not working in the cold. I had it fixed (supposedly) by another company before only for it to stop working a few weeks later. I was hesitant to try this option again. After reading ISS's reviews I ordered a replacement dash. I have had it nearly a month now and have checked several times a week since the install. The temperature hasn't been above 35 degree here and has been as low as 5 degree. My new dash has worked everytime. Thank you ISS 2009 GMC Sierra 1500 crew with All Terrain package”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews