ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I would give ISS Automotive 10 stars. You have a very efficient company,.. everything could not have been better and with my life time warranty and reasonable price why would i ever give my business to anyone else.”

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Posted 2 years ago

“Good product! Easy to installl.”

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Posted 2 years ago

“Recently purchased a new gage cluster for my 2004 Tahoe plus added a temp gauge and couldn’t be more happier”

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Posted 2 years ago

“Very happy with my new cluster. Communication and shipping were both excellent.”

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Posted 2 years ago

“I purchased an instrument cluster for my 04 Silverado. The item resolved its parasitic drain problem and looks great! It arrived very promptly and at a fair price. Great people to work with.”

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Posted 2 years ago

“Excellent customer service Excellent products Very impressed. I will absolutely use them again..”

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Posted 2 years ago

“They were professional and courteous, and when I had a issue with what I ordered, they called me and check me back to make sure I had the right one very good business. Thank you.”

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Posted 2 years ago

“The product is nice but somewhat overpriced.”

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Posted 2 years ago

“These guys did a great job. Fast turn around. You won't be disappointed !!”

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Posted 2 years ago

“Very Happy with staff very polite .Answered questions . Shipping cluster core back during holidays I called a lady said not a problem !! I will purchase from you again and put the word out ..”

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Posted 2 years ago

“Perfect all good”

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Posted 2 years ago

“Great product!!!”

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Posted 2 years ago

“not simple to install but not hard either. its working just fine and only took about 2 hours to install the new and remove the old unit.”

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Posted 2 years ago

“I’m so happy that I found you on the internet. The cluster came quickly, it was the correct one and insulation instructions allowed me to do it myself. Thanks very much.”

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Posted 2 years ago

“The only reason for a 4 star review is that I don't have any time on the new cluster yet, so durability is yet to be determined. Would I use ISS again ...absolutely! The process was painless and the price was fair. Again, the entire transaction (including the return) was straight forward. Again, probably a 5 star process once durability has been determined.”

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Posted 2 years ago

“Replacement GM dash cluster worked perfectly. Great customer service. Will purchase from ISS Automotive again.”

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Posted 2 years ago

“Loved the fact that I didn’t have to send in old head and it was plug and play on everything works very nice”

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Posted 2 years ago

“Ordered a replacement cluster for my old GMC and added a transmission temp gauge. Easy process start to finish.”

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Posted 2 years ago

“Thank you for your service, instrument cluster works fine”

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Posted 2 years ago

“ISS Automotive did a good job breaking down and diagnosing my part promptly, but could not live up to their slogan. They could not replace the part, even though the part was unrepairable. They also would not even accept my broken part as a core when they were researching their warehouse for a replacement. I ended up going a dealership, which could get me the part within two days.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews