ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Easy to work with and very friendly!”

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Posted 2 years ago

“I am very happy and satisfied with the product, great video and easy installation. My dashboard with blue lights looks amazing. Now I need to change all to blue led. Check my before and after photos. Thank you so much”

ISS Automotive Solutions 5 star review on 15th February 2023

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Posted 2 years ago

“I've used ISS for the last 30 or so years. Always happy with their parts and service.”

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Posted 2 years ago

“Bought the gauge cluster and it took a little while longer to get it due to supply and demand but I’m very pleased with it. The video that it shows how to change it was right on but took me about a minute more to change it. Couldn’t ask for a better company to do business with. I would recommend them to anyone who needs to do business with them.”

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Posted 2 years ago

“Product solved my problem.shipment was fast and return of old cluster was made easy by iss, would highly recommend their services.”

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Posted 2 years ago

“The installation of the dash in our 2004 Suburban was as easy as described in the video. Everything works perfectly, and having the transmission temperature gauge addition is really nice.”

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Posted 2 years ago

“Great no-hassle service. Just send in the instrument cluster after receiving the refurbished one. No need to drive without an instrument cluster. I will use them again.”

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Posted 2 years ago

“I ordered the part I needed online. It was easy to use the site and I received the correct part I needed in a timely manner.”

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Posted 2 years ago

“ISS was great to deal with. The ordering process was simple, and responses were timely, and prices are very reasonable. I had a small issue with the first instrument cluster that was sent to me. I made ISS aware of the issue, and they promptly sent a replacement unit that worked perfectly. That's great customer service! I'd recommend them to anyone.”

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Posted 2 years ago

“Purchased a 07 Tahoe cluster and it was perfect and easy to install. ISS core return was also very easy. Highly recommend this company.”

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Posted 2 years ago

“every thing they said would be,works like it has always been in my truck.just took longer to get here then what they say.but when called to ask why,people was always friendly.”

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Posted 2 years ago

“So far it is unbelievable craftsmanship. The only thing I had and issue with, was ordering the right one. Regardless, I called in and got it all sorted out”

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Posted 2 years ago

“Got the part I ordered in very good condition, really good quality gauge cluster so far. No complaints.”

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Posted 2 years ago

“Delivered quickly and high quality”

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Posted 2 years ago

“2003 trailblazer fast delivery, perfect fit,easy install and great customer service”

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Posted 2 years ago

“Although the new CUE radio I ordered did not fix all my issues, the unit that ISS sent to me looked brand new and never would have been confused with a replacement. They kindly allowed my return when I explained my car issues and did their best to help me. I would order from them again without any hesitation!”

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Posted 2 years ago

“The products I purchased I have no complaints. I would love upgrade my instrument cluster panel at a future date.Ty for being there in my time of need”

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Posted 2 years ago

“Easy to deal with. The reman cluster for my 2004 gmc 2500hd looked good and worked great. Would recommend.”

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Posted 2 years ago

“I had a little miscommunication because I sent it in over the holidays. But once they got it, they did a spectacular job and when I called when it hadn't showed up the day, it was supposed to at 5:30. I felt bad because it showed up at 7:30 but the company called me back, and I assured them that I was more than thrilled with what I got in return from now so that everybody out there best serves”

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Posted 2 years ago

“Part arrived on time. Great service.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews