ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything works great 👍👍”

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Posted 2 years ago

“The new queue system I bought works very well. Shipping was great!”

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Posted 2 years ago

“My 2002 Buick Lesabre Driver Information Center quit. Replaced it still no good . Found out from Local shop I needed a new instrument cluster. Went online and found ISS. Just sounded too good to be true but tried them and found out they are OUTSTANDING !. They sent me a rebuilt cluster and I had it installed and works perfectly and I shipped the old one in the container they sent the replacement in and sent it back and then they charged my credit card! How good is that. The shop I dealt with has now added ISS to their vendor list. Best internet transaction I have ever had. Trust Them!!!”

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Posted 2 years ago

“Shipped quickly, Great communication. Made a much needed improvement to my truck.”

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Posted 2 years ago

“excellent; product worked without any problems, highly recommend the company”

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Posted 2 years ago

“Thank You had made it so much more easy, just like a plug and play, Just removed the old one and placed the new one in, worked right off the bat.”

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Posted 2 years ago

“I’m totally satisfied with the order that I ordered from ISS IT IS A PERFECT FIT T I SAVED A lot OF cash by installing it myself and if I had taken it to the dealer it would’ve cost me $1500 00. & I have to give ISS 5 STARS.”

ISS Automotive Solutions 5 star review on 30th July 2023

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Posted 2 years ago

“I was very pleased with my purchase. It was very easy to order and looks like new. Thank you so much for the wonderful service.”

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Posted 2 years ago

“I needed an instrument cluster to be able to pass smog. The garage I took it to for repair only messed it up worse. I found ISS online, they had what I needed for a better price than anywhere else. I will always use them for future needs.”

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Posted 2 years ago

“Very good customer service, and easy installation!”

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Posted 2 years ago

“the console was repaired perfectly and timely, it was only about 1 week down time, so very efficient service.”

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Posted 2 years ago

“Thanks for a great job and a fast turnaround My instrument cluster is now up and running. It’s nice to know there is a trusted company still out there😁”

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Posted 2 years ago

“Everything worked as it should. Core returns were effortless. Great price. We'll see if it holds up. Thanks for the ease of transaction.”

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Posted 2 years ago

“Service was good. The whole process was simple.”

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Posted 2 years ago

“Would do business again”

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Posted 2 years ago

“Easy to deal with and fast shipping.”

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Posted 2 years ago

“Fair price, worked perfect, they made replacing my truck instrument panel smooth and easy. Great service. 110% recommend.”

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Posted 2 years ago

“The new cluster looks great the re-install was simple, the truck looks new again, every thing works as it should. Would buy again from ISS.”

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Posted 2 years ago

“The gauge cluster on my GMC pickup completely stopped working. Being retired and on a fixed income I simply couldn't spend 500 to 800 dollars that most places I checked wanted for the part. I found the ISS website. They provided a refurbished cluster for a much less expensive price so I ordered one from them. They sent me a replacement part with instructions to reuse the shipping box to send my old one and they paid for the shipping, They were very courteous and helpful. I really appreciate their service.”

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Posted 2 years ago

“Exactly what I needed. Works perfectly”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews