ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,647 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to the people at ISS. I installed one of your gave clusters in my newer F150 truck. Looks and works great. And to get a lifetime warranty is incredible as they are prone to fail. Thanks for the way you get the unit to customers so they can get back on the road and then return the core and not have to pay core charge up front. Very professional and customer minded. Prices are great. Thanks ISS team. Rich C”

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Posted 2 years ago

“Everything was great. Transaction was great. Shipping and return were smooth. Cluster I bought works flawlessly.”

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Posted 2 years ago

“Worked great, plug and play just as advertised. No programming needed. They do say to use your old lens and came with instructions on how to remove and reinstall it on the new cluster.”

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Posted 2 years ago

“Great service, fast delivery, simple instructions to return the core, AMAZING PRICE, and an explanatory video showing you how to remove the old radio and install the new one! The dealership would have charged me a minimum of $1100 to replace the infotainment system, I purchased here for less than $500!!”

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Posted 2 years ago

“Through a dealer the cost of the CUE was substantially higher. At the dealer price of $1700 (unit and installation) we replaced this unit and had it installed by our mechanic for a total of $750. Image saving a thousand dollars.”

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Posted 2 years ago

“Great replacement gauge cluster. Works perfect. Easy install.”

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Posted 2 years ago

“I lost the PRNDL and Odometer display in my 2005 Tahoe with 266k miles. I was able to update my display to a newer display style, while adding a transmission temp guage. Looks and works great. Does throw a a DTC in the BCM for interior light dimmer circuit but IPC functions fine. Would highly recommend as ISS used to build the clusters for GM anyway.”

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Posted 2 years ago

“Awesome cluster I love it...it's new and the carbon fiber background looks awesome and the blue LEDs and the chrome and blue pointers I love it ISS Automotive did a awesome job and it came fast and no core charge until after 30 days of receiving new cluster and not returning your old cluster awesome place will do business again thank you ISS Automotive”

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Posted 2 years ago

“Work great, fast response, nice people”

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Posted 2 years ago

“Bought a replacement gauge cluster for an old Tahoe. Quick, easy, and everything was as described and expected. Will definitely do business again!”

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Posted 2 years ago

“nice people to deal with very helpful customer service fast turn around”

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Posted 2 years ago

“Easy to work with, part was great, I would recommend This company to everyone.”

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Posted 2 years ago

“Worked great for me. I thought prices were more reasonable than most other places I've checked. Installed with no issues.”

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Posted 2 years ago

“Very well satisfied with the dash cluster”

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Posted 2 years ago

“Awesome product fast shipping”

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Posted 2 years ago

“Very happy. Part slid in with no programming or computer type problems. Looks good. Operates good. Very happy with it.”

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Posted 2 years ago

“Replaced wonky instrument panel in 2006 Sierra SLT with American Luxury package Upgrade green LED lights (best thing I did reduced glare and nighttime is perfect. Ordering Shipping and Install was smooth Highly recommend ISS”

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Posted 2 years ago

“The gauge cluster is awesome, looks great and works great.”

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Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

“My Dad’s 2006 GMC didn’t have a single gauge still working. I ordered an instrument cluster from ISS and I had them add the transmission temperature gauge. Installation went easily. When I got the cluster installed the oil pressure gauge was not reading. This turned out to be the oil pressure sending unit. So I replaced that and everything works like new! I returned the core with the shipping label and I got an email back when they received it in. Very satisfied!”

Helpful Report

Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,647 reviews