ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,647 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got exactly what I needed very quickly. As promised it cost me nothing to return the core. Will think about them the next I need a part for my car.”

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Posted 2 years ago

“Good product Good instructions Great job”

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Posted 2 years ago

“The instrument panel I ordered came just the way it says and so far is working great. Everything up to this point has been 100% accurate and I am very pleased with the product I received.”

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Posted 2 years ago

“Was in need of an instrument cluster panel. Have never used ISS before. Was extremely pleased with the product, delivery, and customer service. Will definitely use ISS in the future if the need arises.”

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Posted 2 years ago

“I recently purchased a gauge cluster for my 2004 GMC Sierra. The new cluster came fast and was packed well. Installation was easy and the new cluster looks great in my truck. I am very pleased with my purchase and will look to purchase future products from ISS Automotive.”

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Posted 2 years ago

“Loved the ease of ordering the dash cluster.”

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Posted 2 years ago

“Great service Turn around time was great”

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Posted 2 years ago

“I really appreciate the items they have to help those with older vehicles out. Dealerships are ridiculous with their prices and without a good product. Thanks ISS”

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Posted 2 years ago

“They were so easy to work with. They even found a mistake I made inputting my mileage and called me to check and fixed it over the phone!”

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Posted 2 years ago

“Great people to work with. Great customer service. My gauge cluster looks brand new”

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Posted 2 years ago

“Customer service and technical department know and do their jobs. Unusual in today’s society. Gm clusters from dealerships all had issues! Thank you ISS Automotive for a great product at a fair price ! M Moore 2004 GMC owner”

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Posted 2 years ago

“Fast and friendly quality service. Inst.cluster now works great”

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Posted 2 years ago

“Easy instructions on how to install.”

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Posted 2 years ago

“An install link easier to find would be nice, but I found another one on youtube to help pull the dash off. But so far so good on the unit functioning correctly and sending the core back was super easy. I'm glad there is an option like this. The replacement from Cadillac was $$$$.”

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Posted 2 years ago

“Works as advertised.”

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Posted 2 years ago

“I got a cluster for my 03 Chevy Silverado very clean and functions perfectly and the led lights looks really good to”

ISS Automotive Solutions 5 star review on 11th September 2023

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Posted 2 years ago

“Great to work with”

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Posted 2 years ago

“Packaging was perfect, product was very good quality, fitment was right on, couldn't be more pleased. Would definitely use again.”

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Posted 2 years ago

“i sent a reveiw”

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Posted 2 years ago

“ISS Automotive Solutions reps were great. Appreciated their support team. I ordered a cluster, but unfortunately it didn’t resolve my problem, but ISS assisted with the return and provided reimbursement, less a restocking fee which was totally reasonable and appreciated. Will definitely do business with them again if and when needed.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,647 reviews