ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,335 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Everything was explained. Pictures were taken in this end and sent via email and exact products and what to do was explained. Then took all phone calls and was able to expedite the return process. I feel this was the best service I have seen.”

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Posted 2 months ago

“Being a mechanic, this instrument cluster was an easy install. A DYI person can easily install a 2004 GMC Envoy I.C. This I.C. works very well and looks great. Peace of mind I bought the reasonable priced lifetime warranty. No complaints here and happy with this product.”

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Posted 2 months ago

“Simple ordering process. Appreciate the VIN verification. Quality packaging. Lots of shipping process updates. Bordered on spam it was so often. lol. 20 minutes to remove old unit, 2 minutes to swap brackets off old onto new, 5 minutes to install the new unit. Great return packaging. Quality unit 2014 Cadillac ATS Could use some more specific instructions like a YouTube link for specific vehicle but overall 4.5/5”

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Posted 2 months ago

“Works flawlessly looks and works brand new”

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Posted 2 months ago

“Shipping was great and product was great. Couldn't be happier!”

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Posted 2 months ago

“This plug-and-play solution to misbehaving Chevy Silverado dash gauges is a no-brainer solution and value, FIVE STARS!”

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Posted 2 months ago

“Easy ordering and returning the old equipment was a breeze!”

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Posted 2 months ago

“Easy to find what I needed, very helpful. The quick service was outstanding!”

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Posted 2 months ago

“The staff was very informative as to how the product matched my original equipment. After looking at the video I hand my local mechanic do the install as I didnt want to damage the trim. I expected to have to reload some of the info in the nav feature, but to my suprise it was all there. Great service, well organized procedure. Hats off to you !”

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Posted 2 months ago

“Easy ordering communication and part delivered as promised.”

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Posted 2 months ago

“Smooth! easy order and easy DIY install and now the CUE system works like it should. Done for about 90% less than having the dealer install.”

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Posted 2 months ago

“Came pre-programmed as stated, and in good condition. Shipping back the core was easy with the way they do it. Good service.”

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Posted 2 months ago

“Everthing worked as it was designed, Thank you”

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Posted 2 months ago

“The cluster arrived a little later than expected, but it was well worth the wait. It looked brand new and functioned perfectly. Thanks!”

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Posted 2 months ago

“Installed the cluster in just a few minutes, perfect fit and everything works as it should. I did however have my front shocks go out shortly after installing the cluster. Coincidence? Maybe, Maybe not...”

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Posted 2 months ago

“After living with a cracked screen on my Cadillac Cue system, I finally decided it was time to get it repaired. I had it done on another one of my cars at the dealer and paid over $1500. I thought maybe there was another alternative and I four ISS Automotive. I called and spoke with a representativeand she answered all my questions about the unit and their procedures. When we talked about the installation process I told her I was a little hesitant about doing it and she suggested I find a car audio shop and they should be able to help. I found one, ordered the unit, made and appointment and when it was done, I had what appeared to be a brand new system, with no cracks, working perfectly and I saved over $1,000! Thank you ISS!”

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Posted 2 months ago

“I would to say that this product was one of the best I have ever ordered on line it was easy to order and quick by mail I received package it was secure and ready to send back my old instrument panel back for the core with no issues”

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Posted 2 months ago

“Sent in the dash for our 03 RAM2500, and got a call back real fast and said that there was nothing really wrong with it. The only thing that had to e done was bend the needles back out where they should be. They charged me for a bench test , not a full rebuild, which is what I was expecting. I will recommend the for any dash issues in the future. Len”

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Posted 2 months ago

“They deliver a great product with fast shipping”

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Posted 2 months ago

“Thankyou! For helping me with my 2001 Chevy Silv. 1500 instrument cluster replacement. So far it’s working great! I purchased the lifetime warranty which I thought was great. Thanks again🤠”

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Posted 2 months ago

ISS Automotive Solutions is rated 4.9 based on 3,335 reviews