ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast turnaround and a quality product”

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Posted 3 years ago

“In short, this was the best and easiest purchase for my husband's truck. I had no idea what I was doing, but a young lady from your company called me personally and walked me through it. Thank you whom ever you are.”

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Posted 3 years ago

“My item took longer than originally thought to come in the mail but it was expected since Covid. It looks good and works great. Easy to return my broken part back.”

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Posted 3 years ago

“The cue worked instantly. The install was not easy, not impossible either though. The video on ISS website was not the same model as I have. That was disappointing as the video said the install should tale aprox 30 min. I took over 3 hours and had to remove so much more to install the cue. Definitely worth the cost and the time, I was not happy with the huge increase in time and difficulty to install though.”

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Posted 3 years ago

“Great service and product”

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Posted 3 years ago

“Took awhile to get but understand the situation. Very happy with product and quality. Packing was very excellent. Fit perfectly and very happy with everything. Thank you”

ISS Automotive Solutions 5 star review on 16th January 2023

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Posted 3 years ago

“Arrived on time, easy to install with the tools i purchased from ISS, 5 stars”

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Posted 3 years ago

“Fast shipping , paid for expedited processing. Everything works well and return shipping was easy for my old cluster to activate my lifetime warranty.”

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Posted 3 years ago

“The new cluster came in perfectly, everything works gauges and lighting are accurate it’s so nice to have a fully functioning cluster again. ISS Automotive makes it so much easier than any one the other companies out there sending you an already refurbished cluster and not having to send yours and wait for it back. Plug and play 10 minute install, worth every penny. I’m an ASE master mechanic and have replaced many cluster ISS makes this repair cheap and easy.”

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Posted 3 years ago

“Purchased the gauge cluster and it arrived shortly after. Was easy to replace and works perfectly. Returned core and was notified that warranty is now in effect. Excellent service.”

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Posted 3 years ago

“Highly recommend ISS Automotive Solutions! Product delivered promptly and plugged in the new display unit and everything works perfect. Thanks so much for a great product and great service. Highly recommend!!!”

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Posted 3 years ago

“I loved how quick it arrived!!!”

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Posted 3 years ago

“The order process and shipping was quick and easy. The ShiftPower Throttle Response module has transformed my 2022 Tundra! Incredible product! Thank you very much!”

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Posted 3 years ago

“ISS has great customer service and products, I will use again.”

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Posted 3 years ago

“Perfect match and works great! Thanks”

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Posted 3 years ago

“Fast shipping que works like new videos on installing very helpful only took about an hour to install over all I saved over a one thousand dollars compared to the dealer”

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Posted 3 years ago

“Early delivery. Plug and play. Easy installation instructions.”

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Posted 3 years ago

“Great price for a great deal and definitely worth it. Easy to install and quick with shipping.. definitely worth it! And yes I know my check engine light is on so I don’t need your input, haven’t got around to changing the o2 sensors 😂”

ISS Automotive Solutions 5 star review on 9th January 2023

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Posted 3 years ago

“My cluster that I purchased comes but then it goes in and out”

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Posted 3 years ago

“I purchased the CUE system complete head from ISS to save the down-time of sending mine in for repairs. Its more expensive but at the same time I figured that the head had been completely renovated and there would be no add-on charges for extra repairs on my unit. The unit arrived on time and only took an hour to replace. Its been working fine for about a month now. Of course, the 5 star review is hoping that I get a long life service from the unit”

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Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews