ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Service was excellent and product was exactly as discribed”

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Posted 3 years ago

“Great service, no complaints would definitely use again.”

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Posted 3 years ago

“Oh! My! Goodness!!!! I read the reviews and watch the videos and talk to myself, yeah, it couldn’t be that good…. Boy was I wrong! My SHIFTPOWER is unbelievable! My car has come to life! I know no HP has been added but it sure feels like it! I was hesitant because of the price. I wish I had purchased this sooner. What an AMAZING device!! A+++”

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Posted 3 years ago

“Great Product, and incredible customer service. I loved that I did not pay the core upfront and received a reminder to send back the old cluster. From questions initially to the follow up on the core they were prompt and professional!”

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Posted 3 years ago

“Gauge cluster works amazing!!! Very fast shipping and very friendly customer service!!!! I'll recommend them to everyone!!!”

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Posted 3 years ago

“Very impressed with the dashboard. The only thing that bothers me is on the message center, it reads "Park Assist Off". My Suburban does not have Park Assist so I don't understand why I get this message. Not a big deal. I just have a scroll by it to stop it from blinking.”

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Posted 3 years ago

“The best money I’ve spent in a long time. Awesome, so happy thank you.”

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Posted 3 years ago

“I've owned my truck for 16 years, and the instrument cluster finally went dead. Sent it to a local shop to fix and it lasted 2 days before going out again. Found someone on eBay and paid to send it off. A couple weeks later I got the news the cluster was completely fried. Out $180 for "repairs" and still had a dead cluster. Researched online and finally found ISS. They were very helpful, and found me a cluster that looked EXACTLY like mine. Form and function were amazing for about 3 weeks, then the potentiometer malfunctioned on the tachometer, not a big deal, sometimes new product arrives defective. Contacted ISS and they immediately sent a new one out. Installed yesterday and working week. Amazing service, solid warranty and a price that can't be best for the quality you receive. Will do business again if any of my other vehicles have issues.”

ISS Automotive Solutions 5 star review on 5th January 2023

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Posted 3 years ago

“ISS Automotive Solutions have been a lifesaver. The touch screen in my Cadillac SRX and the dealer wanted over $1800 to replace it. I called ISS and spoke to a very knowledgeable and caring representative. I was able to order the replacement unit for my vehicle based on its VIN and have it installed for about one-third the price quoted by the dealership. Thank you ISS.”

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Posted 3 years ago

“Bought my son a chevy silverado cat eye shirt for Christmas. It matches the truck we are fixing up. Usually if his clothes aren't marked UA, SIMMS, or Carhatt he doesn't wear it. As for this shirt, he likes it. Arrived on time and the price was great. Additionally I purchased a replacement instrument panel a year and a half ago for the silverado. It still works great and I am completely satisfied.”

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Posted 3 years ago

“Fantastic product and excellent customer service”

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Posted 3 years ago

“Best company best service EVER”

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Posted 3 years ago

“Works awesome!! The drive by wire system takes away too much of the driving experience & this totally restored the drivability of my truck (14’ F150 3.5 EB). Love the range of settings & Bluetooth functions. Of course I tried “race mode” at first & scaled it back to 35% for what I felt was perfect for daily in town driving.”

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Posted 3 years ago

“Good price, great service. It did take 14 days to get but still not bad considering the part was for a 20-year-old vehicle. I will order from ISS again.”

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Posted 3 years ago

“Instrument cluster arrived sooner than I expected. Installed, powered up, & boxed & shipped core without a problem!”

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Posted 3 years ago

“Not even on Amazon. Have I ever made a purchase that went so smoothly from the time that I ordered till the time that the shipment arrived at my home all packaged securely nothing broken. It only took less than 30 minutes to make the repair in my truck and the return label and shipping back the core Was fantastic using the same shipping box and your return label!! 😀”

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Posted 3 years ago

“Thanks everything working good Thanks for all your help.”

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Posted 3 years ago

“great to deal with”

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Posted 3 years ago

“Great customer service, and I finally have gages that work and can see what gear I’m in when driving. I tried rebuilding with new stepper motors and got by for a year, but the rebuilt gage cluster was just like new. I highly recommend ISS Automotive Solutions.”

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Posted 3 years ago

“We followed the video and installed it pretty easily. Quick service.”

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Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews