ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“There were less expensive options, in fact I tried one a year ago that did not last. I love the new LED lights. Dash looks great and works perfectly. Thanks ISS.”

Helpful Report

Posted 5 months ago

“Ordered my new cluster with trans temp because I was going to be doing a lot more towing and didn’t want to burn up my 4l60e. The peace of mind now that I have is worth the money spent. NOW the cluster itself. It’s great. LED backlighting is nice. The white lights are kinda blue so just know that. But I’m extremely happy with my purchase!”

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Posted 5 months ago

“Product was as described. Know I can see again. With the LED lights, it gives an old truck a new attitude. Happy with my purchase ….”

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Posted 5 months ago

“The ISS team was quick to reach out about my order to confirm I receive the right product for my specific needs. Instrument cluster looks great on a 20+ old vehicle.”

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Posted 5 months ago

“Fast service part fit perfectly and was easy to install”

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Posted 5 months ago

“I replaced my Cue Head unit for my 2016 Cadillac XTS that I bought from ISS it fit perfectly and was pretty easy to install with their install video. Works perfectly If you’re not buying from ISS Automotive you’re making a big mistake.”

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Posted 5 months ago

“Great replacement of original part.”

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Posted 6 months ago

“Easy to install, solved problem.”

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Posted 6 months ago

“Quick service and gages look great. I'll definitely use them on any future needs.”

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Posted 6 months ago

“Process was easy and fast. My replacement instrument cluster works great so far! Thank you!”

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Posted 6 months ago

“I thought the service was great. Things were packed very well for return shipping. I was very impressed with everything.”

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Posted 6 months ago

“We bought a rebuilt gauge cluster for a 2003 Chevy Avalanche from ISS and have been very pleased with the process from beginning to end. Buying the unit on their website was easy, straight forward and competitively priced. The package arrived in about 10 days and was in excellent condition. My wife and I installed the new unit in about 10 minutes, it fit perfect and works perfect! We packaged up our non functional cluster and sent it back to ISS for a core, no muss, no fuss, no hassle, just good service! Thank you ISS!”

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Posted 6 months ago

“Good product, good service.”

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Posted 6 months ago

“We were very please with our cue , the shipping time was very fast the product was as advertised. The people that put in my car was pleased with the quality of the product also .”

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Posted 6 months ago

“Was surprised at the quick shipping and excelent communications even after sales was great. Prior to ordering a reworked speedo module I use to replace all my stepper motors myself. This got to be a PITA. I pulled out that module so many times that i got it down to 5 minutes. But I think some of the replacement stepper motors were cheaply made, they didnt last that long. maybe six- seven months. The replacement module was definatly more expensive that just the motors I was replacing but hopefully the rebuilt modules will work longer.”

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Posted 6 months ago

“The instrument cluster was a perfect fit and worked great. I especially liked the ease of returning the old unit.”

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Posted 6 months ago

“Fast service and shipping, reasonable prices, and a great product. They thought they would be delayed shipping as my model of instrument cluster was in short supply, but were able to ship more quickly than their estimate. Great communication.”

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Posted 6 months ago

“Very happy with my cluster repair on my 2001 Tahoe, excellent customer service and support, fast turnaround also. I would recommend ISS to anyone”

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Posted 6 months ago

“Good company to deal with the best service,would use them again,thank you ISS.”

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Posted 6 months ago

“Great dealing with this company , if I have a need to use this company in the future I will be in touch . Thanks for the great service !”

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Posted 6 months ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews