ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Sent in a IP cluster for repair and it came back completely repaired. No issues. Everything as expected.”

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Posted 5 months ago

“Great customer service and great products!!”

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Posted 5 months ago

“excellent product looks great and works great”

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Posted 5 months ago

“I am very pleased with the product and delivery. It was installed with no complications. It's functioning well. I am a satisfied customer. Thank you.”

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Posted 5 months ago

“Excellent people to speak to. All questions answered with fast and polite replys. The unit was shipped quickly and packaged well. Installation went fast and without any problems. Best of all it works great !!”

ISS Automotive Solutions 5 star review on 9th August 2025

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Posted 5 months ago

“As advertised”

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Posted 5 months ago

“Fast service and dash cluster works perfect. I would definitely recommend this company.”

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Posted 5 months ago

“Fast delivery, respectful prices, and it was really easy process online. It was exactly what I ordered and couldn't be happier. Thank you ISS.”

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Posted 5 months ago

“Everything worked exactly as it was supposed too. Really easy swap and came with pre-paid return of core tag.”

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Posted 5 months ago

“Highly satisfied. Saved close to $650 by getting my cluster from ISS and having my mechanic replace the bad one. Ordering and receiving process was smooth and the price very reasonable. Thank you.”

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Posted 5 months ago

“Had the instrument panel for a little while working great thank you.”

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Posted 5 months ago

“Excellent service, with very quick turn around. Had a customers 2007 Ram 5.9L cluster that would not hold calibration for oil pressure. Sent it in thinking it would need a full rebuild, was kindly told it just needed to be bench calibrated and refunded the difference. WIll use again for any other cluster needs.”

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Posted 5 months ago

“Very pleased with the new (re-built) dash. Everything went smoothly, shipping times were normal coming and going, all the guages work fine.”

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Posted 5 months ago

“excellent nice to have a new cluster where every thing glows and works some I did not know I was missing Good JOB”

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Posted 5 months ago

“I like my new instrument cluster. I finally drove it at night, and the red is awesome!”

ISS Automotive Solutions 5 star review on 3rd August 2025

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Posted 5 months ago

“Let me tell you all, this company is LEGIT!!!! They sent me a new unit boxed up professionally and it was in perfect condition. Shiny, no marks, and it was ready for installation. I bought a CUE w/Navi for my 2014 Cadillac XTS, and their unit fit in it perfectly with no issues at all!!! It looks good, it operates flawlessly and when I mailed back the old unit, as soon as they got it in the mail I reveived my lifetime warranty from them. And dont worry they send you a return label with your new unit so shipping your old unit back to them is free!!! Yes Free!!!!! Dont sleep on this company they are exactly as advertised!!!! Retired Military Man!!!!!!!”

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Posted 5 months ago

“Great Company! Simple process. Fast turn around and really great communication. I highly recommend!”

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Posted 5 months ago

“Worked great. Fast and easy.”

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Posted 5 months ago

“Quality products. Easy ordering and return policy. I highly recommend ISS. Great place and products.”

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Posted 5 months ago

“Very good product”

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Posted 5 months ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews