ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,651 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“The cluster did what it was supposed to do. Everything is working well, lights are working and everything is responsive.”

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Posted 2 years ago

“Looks great, easy install. LEDs all light up nicely. My only regret is not doing it sooner.”

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Posted 2 years ago

“I purchased a "rebuilt" instrument cluster for my 2006 F-150. Got it within a few days, installed and found that 1 of the gauges was not aligned properly. The voltage needle pegs to the right when I turn on my truck and in the off position, it is pointed up. ISS sent me a different one to replace that one. After installing the new one, 2 of the gauges was off. Engine temp and voltage gauge was both off. Just to be sure, I put the original one in and all gauges was correct. The only issue with the original one was the LCD screen didn't provide the milage anymore. So I really didn't want to mess with doing this all over again so I took the 1 with the 1 temp gauge and sent the others back. I would of thought these had been tested thoroughly.”

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Posted 2 years ago

“Received Cue and took it to a professional service for installation, and it worked perfectly. Even saved all my presets. Completely satisfied.”

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Posted 2 years ago

“Very pleased with the service provided by ISS. My instrument cluster now works perfectly! Great friendly and informative customer service ! Highly recommended.”

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Posted 2 years ago

“New Cluster looks amazing. Thank you. Upgraded to blue LED backlight and blue needles. I am the original owner for my 03 Duramax and love the clean new look. Old cluster was drawing down the battery and ISS has not only fixed the battery, it looks great.”

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Posted 2 years ago

“I have really enjoyed my new throttle controller. The hesitation from a stop is gone. It’s the best of both worlds, I still have the gas mileage of a 4 cylinder with the power of a 6 cylinder.”

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Posted 2 years ago

“All great, except I ordered white LEDs and they are blue. I was told that's how they look and it's my thought then why are they not called blue, blue looking or non white? I would have ordered regular bulbs in white....not blue bulbs...just saying I'm confused..”

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Posted 2 years ago

“Great communication quick response to questions. Reasonable prices.”

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Posted 2 years ago

“You took care of my cluster repairing it and getting back to me. It works and looks great thank you so much.”

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Posted 2 years ago

“Extremely satisfied with my dealings with ISS. After being quoted $1500 to replace our Cadillac Cue system I was a bit skeptical about replacing it for less than $500, however, the entire process of ordering to installation was very easy. I am not a 'gearhead' and the most difficult part of the installation was removing the trim in the correct order (thank you YouTube and ISS videos). I highly recommend ISS products for anyone wondering how long they can deal with a busted Cue screen before taking it to the dealership.”

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Posted 2 years ago

“plugged in and worked great looks brands new”

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Posted 2 years ago

“Totaly satisfied. Ordered on Monday and received it on Wednesday in New York. Unit plugged right in, absolutly no problems. Every instrument, every light works perfectly. I give out their business cards now. God bless them. Thanks David Keddy”

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Posted 2 years ago

“Fast service Great price Works perfect Great support”

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Posted 2 years ago

“There is nothing worse than having to wait for the power to kick in when you press the gas pedal. This eliminates the lag and can be adjusted. Great product.”

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Posted 2 years ago

“Ordered the Dash Cluster replacement for our 2004 Envoy. They made ordering easy - It came quickly packaged perfectly with return information for the old Cluster. Took out the old one put in the new one sent back the old one. Now my temp gauge my speedometer and all my gauges work. Amazing company. They received my old cluster and I have a warranty on the new one. Five Star company.”

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Posted 2 years ago

“Looks great and works as advertised. I’m very happy with my new instrument cluster. Thank you again, Keith.”

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Posted 2 years ago

“Outstanding product. Very satisfied!”

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Posted 2 years ago

“I had done research regarding the trouble with my cue system for my 2013 Cadillac SRX. Unfortunately none of the trouble shooting worked. I had seen the ad for ISS but not convinced I (my husband) could install replacement. I called and spoke with customer service and was given the confidence that it was not that difficult. My husband replaced in about a hour. It was a great savings over going to the dealership. The shipment was delivered on time and packed with it was my return label. I’ve never been more excited to have my CUE system working again. Shame on Cadillac for not recalling the Cue system.”

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Posted 2 years ago

“Service was great and our instrument panel for our 2003 Tahoe works great now.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,651 reviews