ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,651 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable pricing, easy ordering and fast delivery service. Received replacement cluster within a week, followed instructions to replace with no problem. HIghly recommend!”

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Posted 2 years ago

“The service was fast and the product was great and I am very pleased with this product the right one off the Vin # great work”

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Posted 2 years ago

“Excellent and fast service. My dash lives again.”

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Posted 2 years ago

“I am very pleased with the product ordered. Ordering was user friendly, and with options to customize (nice feature). Considering I opted to customize, product coming from the West coast to the East coast, I was pleased with the speed to get my cluster. Product was a perfect fit, gauges worked flawlessly, lighting covered cluster evenly, and mileage was correct! Well done team ISS!! Will definitely order again when the need arrives, and will recommend to family, friends, and business partners.”

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Posted 2 years ago

“I bought a replacement rear overhead DVD monitor and it was in perfect working condition! Will use this company in the future if needed A+ service!”

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Posted 2 years ago

“I was please with my purchase, I just wish I had got the color background instead of the original. But overall I'm satisfied and it comes with a warranty.. Thanks ISS Automotive Solution”

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Posted 2 years ago

“2000 Silverado 1500 4WD, ISS went well out of their way to help me. The people I spoke with were outstanding, hope I don't have to but would use them again and highly recommend them. You owe it to yourself to see what customer service is like again.”

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Posted 2 years ago

“Replacement instrament cluster was as easy to self-install as ISS stated. Looks like original equipment. Fast delivery with excellent packaging. Half of the dealer install quote. Will order again. Definitely DIY.”

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Posted 2 years ago

“Absolutely the best. Very prompt in service and willing to go above and beyond to help solve your problem.”

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Posted 2 years ago

“The shift power adapter is fantastic, greatly improved throttle response. Very easy to install.”

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Posted 2 years ago

“Fair prices and nice quality work highly recommend there services”

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Posted 2 years ago

“I really appreciated the friendly service when I called and the finished product was shipped in a timely manner as well. The new cluster is everything I hoped for. You people ROCK!”

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Posted 2 years ago

“Willingly exchanged gauge cluster when the previous one malfunctioned.”

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Posted 2 years ago

“Nice work, decent turn around time. Good value.”

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Posted 2 years ago

“My gauge cluster came fast and installed easy Works great!!! for my 02 trailblazer”

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Posted 2 years ago

“ISS was very easy to deal with and dash cluster is working great.”

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Posted 2 years ago

“I was able to have the CUE system replaced in my wife's car for less than 1/3 of what the dealer asked. That includes installation. Great deal.”

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Posted 2 years ago

“I purchased a throttle response controller, which I thought was a bit gimmicky after installation, and they had no issues taking the product back - however, they do charge a 20% restocking fee... which in my opinion is absurd, but other than that I couldn't complain even if I wanted to.”

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Posted 2 years ago

“Easy fix and way cheaper than I expected”

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Posted 2 years ago

“I purchased a rebuilt gauge cluster from ISS for my 2003 Duramax, what a difference, now all lights and gauges work like new. Shipping was fast and the gauge cluster was securely packed in the shipping box. The return of my old gauge cluster was easy with the return pre-postage paid label. Best investment I made in years. ISS delivers great service.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,651 reviews