ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,651 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an instrument cluster, great price, and promp delivery”

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Posted 2 years ago

“Great product, sent out my original instrument cluster to Ebay, could not repair, they gave me the run around, found ISS on search, no regrets, as described Great product”

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Posted 2 years ago

“Cluster looks great all gauges working, Background lights look great, The ability to pre program mileage and hours was a plus, Returning the Core with original box and pre paid return label was a simple process, thanks, definitely recommending your services to our friends and family”

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Posted 2 years ago

“Very impressive great service and communication and the product was top notch”

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Posted 2 years ago

“Very easy transaction. Nice to have everything working again.”

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Posted 2 years ago

“Great product. The service was awesome. They got it out to me very fast and the LEDs look amazing!”

ISS Automotive Solutions 5 star review on 12th March 2023

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Posted 2 years ago

“I was first reluctant to order a refurbished cluster but after experiencing the service from ISS I have recommended them to numerous people. The product was more than exceptional, fast delivery and packaging, ease of returning the core and quick communication from them from the start.”

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Posted 2 years ago

“Had an issue come up after receiving my new cluster. Emailed ISS with a question and they sent a replacement cluster right away. More than happy with their customer service and product!”

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Posted 2 years ago

“I needed to replace the instrument cluster in a 2004 Buick LeSabre as none of the gauges were working. The unit I received from ISS Automotive was an exact replacement and worked perfectly. I was very happy with the outcome.”

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Posted 2 years ago

“Order was sent ontime. Worked good. Easy repair.”

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Posted 2 years ago

“Such a great company. I ordered a cluster for a 2004 silverado with blue back light and blue/black pins.The cluster showed up in 3 days very easy installation. Wow what a improvement for plowing at night easy on the eyes. Great work Thank you”

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Posted 2 years ago

“Ordered replacement cluster for my 04 suburban look great exact fit and already had correct mileage. Took about a week to get them to VA and it was packaged very good”

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Posted 2 years ago

“I received my purchase and it was PERFECT and didnt take long at all. i will do business with them again.”

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Posted 2 years ago

“Just got my cluster from ISS for my 03 GMC Sierra. Works great. Nice to see how fast I'm going now. Thanks ISS .”

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Posted 2 years ago

“Product shipped fast and was easy install”

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Posted 2 years ago

“Every gauge works now. Now I wish I had gotten with red lights or another color.old man trying to keep up.😂😂😂😂”

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Posted 2 years ago

“Great service, great product! Highly reccommend ISS! Love my new cue system for my cadilac.”

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Posted 2 years ago

“We needed to replace the CUE unit in our 2016 Cadillac SRX. We priced the product from a local dealership and were apprehensive about spending the amount of money quoted - for the parts and labor. We subsequently obtained a quote from a local automotive shop. The cost was less, but still more than we wanted to spend. Ultimately, we researched and found ISS Automotive and the exact module we needed for our vehicle. Their price saved us $600! We were a bit apprehensive, but ordered the part for our local automotive shop to install. The part arrived quickly and was well packed. We were also very pleased that the part is an exact match to our previous factory-installed unit and is working great!”

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Posted 2 years ago

“I am well pleased with quality of the instrument cluster that I purchased. ISS Solutions was prompt on shipment and my instrument cluster was packaged well. I would recommend this company and consider future purchases from them.”

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Posted 2 years ago

“Item came quick and fit perfectly. Just like factory!”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,651 reviews