ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was placed and item was sent as requested. Very speedy service. Refund was delayed a bit on return parts, but overall good service.”

Helpful Report

Posted 5 years ago

“Did a good job”

Helpful Report

Posted 5 years ago

“ISS was great through the whole process from ordering, shipping, and receiving the product. The cluster panel is installed and works perfect! I would highly recommend them.”

Helpful Report

Posted 5 years ago

“Thank you for everything it actually works”

Helpful Report

Posted 5 years ago

“Great service fast shipping, quality parts”

Helpful Report

Posted 5 years ago

“Dash panel replacement worked great. Super shipping and packing. Highly recommend.”

Helpful Report

Posted 5 years ago

“Awesome working with ISS. They expertly answered all my questions via email and I received my product faster than expected. It was truly plug and play and easy!”

Helpful Report

Posted 5 years ago

“The website was easy to order from and the part was what I needed.”

Helpful Report

Posted 5 years ago

“ISS really worked with me to make sure I got the right part.”

Helpful Report

Posted 5 years ago

We understand the concern on our restocking fee. We have sent an email to see if there is anything we can do to correct this. We are challenged with labor to program these radio's, test and free shipping. If you happen to see our email please reach back out to us to see what we can do. Thanks for understanding.

Posted 5 years ago

“Order on line, because it was fraction of the cost of same unit at local Cadillac agency. Fast shipping, good mounting instructions. Plan to order another one for other car in immediate future. Highly recommend.”

Helpful Report

Posted 5 years ago

“Easy install. Outstanding customer service and technical support. Thank you.”

Helpful Report

Posted 5 years ago

“very happy with my order. it was shipped quickly and works great, once again i am very happy with your service and parts.”

Helpful Report

Posted 5 years ago

“Great product no problems with this dash cluster at all”

Helpful Report

Posted 5 years ago

“Product worked great. Very impressed”

Helpful Report

Posted 5 years ago

“I was very happy with the service and part I received from ISS Automotive. The first cluster I ordered malfunctioned and they promptly sent me a new one overnight, and it works great. The customer service reps were great to work with as well.”

Helpful Report

Posted 5 years ago

“Very satisfied with this company. Product as advertised with fast service. Would recommend without hesitation.”

Helpful Report

Posted 5 years ago

“Seriously One of the best online customer supports I have ever dealt with. I have my 07 Tahoe Cluster working like brand NEW. Appreciate All OF You. Thanks”

Helpful Report

Posted 5 years ago

“Excellent service, was able to record my mileage accurately and the clean look with blue leds make it really easy to see at night.”

Helpful Report

Posted 5 years ago

“I bought an instrument panel replacement. The unit is working great after 6 months, so no problem there, when I ordered they asked for the odometer reading, which came across accurately. A problem though- they did not ask me about other stuff like “Hours of Operation “. So that shows zero when it should have been 3,500 hours. Oh well, the speedometer works great.”

Helpful Report

Posted 5 years ago

“Thanks all Great!!!!!!!!”

Helpful Report

Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews