ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“The guage cluster i purchased for my truck was shipped fast and worked out great. I couldn't be happier with the product and customer service!”

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Posted 5 years ago

“Everything went great. Ordering was simple, received the unit earlier than expected. Unit looks and works like new. The return of the core couldn’t have been simpler.”

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Posted 5 years ago

“Excellent team and support. Great products.”

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Posted 5 years ago

“It was a pleasure using your company, everything as promised and easy core return , thank you the kirklands”

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Posted 5 years ago

“Fantastic folks to work with. Fast shipping, excellent packing. Very east to work with”

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Posted 5 years ago

“Quick service and the part works great”

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Posted 5 years ago

“Great job!! Thank you thank you thank you My caddy is backkkkk”

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Posted 5 years ago

“Just installed in my 03 Silverado. Shipped real quick with great packaging. Install was easy and the cluster works great. Mileage already programmed all gauges are working. Great buy. Completely satisfied.”

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Posted 5 years ago

“After purchasing the wrong radio online, the friendly and courteous sales agent refunded my wrong purchase. She was then able to get the correct radio ordered and shipped for a quick delivery. Since getting it installed we have had no issues. Thanks ISS!”

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Posted 5 years ago

“Service was quick, packaging excellent and replacement gauge unit went in perfectly. Returned core in same box/packing material using enclosed label. Service was as good as website indicated and I have no problem recommending ISS based on my experience replacing gauge cluster and neither will you!”

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Posted 5 years ago

“Hummer H2 replacement cluster fit & works great. No problems. Thanks!”

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Posted 5 years ago

“Speedy delivery,all systems go.”

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Posted 5 years ago

“Works great. Just as advertised”

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Posted 5 years ago

“Print delivery, quality product. Secure packaging, item delivered with no bumps or bruises. Dash works perfectly on installation.”

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Posted 5 years ago

“I ordered an Instrument panel for my 2004 H2 Hummer. The part came fast and well protected. It looked like a brand new panel. Everything works perfect. They made it extremely easy to return my old panel for the core. I will definitely recommend ISS Automotive to any of my friends. Order with confidence.”

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Posted 5 years ago

“Got part on time.works great”

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Posted 5 years ago

“I purchased a new cluster for my 2004 SSR and I have to say the gauges work great however the blue light background is very uneven in lighting. I contacted the team at ISS and they bent over backwards to make sure I was completely satisfied. They sent me an exchange unit before noon the next day. This is superior customer satisfaction. Hats off to a great team at ISS. I found ISS on the SSRfanatic site and will be promoting your team there as well at the shop that I manage. Thanks, Ken P. Service manager Springs Auto truck and RV service center, Colorado Springs, Co.”

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Posted 5 years ago

Hi Kenneth, if you should see any issues please contact us right away at support@issautomotive.com. What we normally do is ship out an exchange right away. I will have our team reach out to you. Please keep open communication with us and let us know of any issues. Thanks for your review and we hope you consider updating if we can correct this for you.

Posted 5 years ago

“Purchased a CUE system for my wife's SRX and couldn't be happier with the Sales and Service at ISS. Would definitely recommend them to all my friends and family.”

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Posted 5 years ago

“Instrument cluster works great so far no up front core payment lifetime warranty.”

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Posted 5 years ago

“It was the product we wanted in good shape and working order”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews