ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, fantastic product!”

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Posted 2 years ago

“The process to order my new cluster and send back my core was easy and my refurbished instrument cluster looks and works great. I did have to wait a bit longer than desired because my specific cluster was in short supply. But the communication from ISS was good, their estimated wait time was on target. This is a great option if your instrument cluster is on the fritz.”

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Posted 2 years ago

“Great communication and fast shipping. Had an issue with the unit I received and they took care of it right away.”

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Posted 2 years ago

“I exchanged a faulty instrument cluster from my 2004 Silverado (with a parasitic current drain) for a reconditioned unit with an led backlighing upgrade. The removal and installation in the vehicle are simple and quick, and the cluster is performing flawlessly. No more battery charger needed! The shipping box made the return easy, with just shipping tape needed to repackage it.”

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Posted 2 years ago

“Dashboard works great. clear installations instructions.”

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Posted 2 years ago

“Itt fit it works Im happy”

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Posted 2 years ago

“Long story and I'm going to make it short. I went to a shop and asked how much would they charge to to install a new cluster. They told me it would be around 800 dollars to install. He said the cluster would be about 600 hundred and to 200 hundred to program.”

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Posted 2 years ago

“Replacement instrument panel for my truck is working perfectly now. For about a year my guages were failing one after the other (6 altogether). Every gauge back to normal, even upgraded background lighting to green. Ordered, received return box w/new panel, replaced & shipped back old unit, got warranty notice all w/in a few days. Excellent service & product, fair price too. Couldn't be happier.”

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Posted 2 years ago

“The product was as described and works great. Would definitely buy from them again. Highly recommend them”

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Posted 2 years ago

“Very pleased with stereo system I purchased. Affordable,shipped quickly. I will recommend them to people.”

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Posted 2 years ago

“Placed order, it was filled and shipped within two days (ordered on a Saturday) was packaged very securely, worked perfectly and the price was reasonable”

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Posted 2 years ago

“the service is very good would recommend ISS to any one thank you for the quick service”

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Posted 2 years ago

“Thanks ISS Automotive Solutions, my order came in an couple days, and it was pretty easy to install. Saved my self hundreds of dollars. I Recommend you to go this way. 5 Stars 🌟”

ISS Automotive Solutions 5 star review on 22nd April 2023

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Posted 2 years ago

“The part I ordered was exactly what I needed! Excellent customer service…”

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Posted 2 years ago

“Exactly what I ordered. Shipped quickly.”

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Posted 2 years ago

“I ordered what it was supposed to be the replacement cd receiver for my 2010 chavy tahoe, the costumer service representative (Sara) helped me to order the right part. Unfortunately due to some modifications that the previous owner made to the truck, I wasn't able to use the new receiver. So I ended up sending back the new part back to ISS. Once again, Sara helped me through the whole process, she was so kind and helpful. Even though I couldn't use the part, the service was incredibly awesome!!”

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Posted 2 years ago

“Easy to order and install.”

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Posted 2 years ago

“Very please with purchase. Returning the old core was very easy. Would buy again.”

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Posted 2 years ago

“Good product, fast shipping”

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Posted 2 years ago

“Meet all expectations, very professional company to do business with, recommend them 100%”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews